Head of Central Services, KESB Horgen

14 October 2026
100%
Permanent position
Horgen

Job summary

Join KESB Bezirk Horgen as Leitung Zentrale Dienste, where you will lead essential services. This role offers a dynamic environment with opportunities for impactful contributions.

Tasks

Guide and develop the Central Services team and staff.
Ensure administrative support services, including data management.
Oversee IT and quality management systems effectively.

Skills

Higher education in Business, Trust or related fields required.
Strong leadership and decision-making capabilities essential.
Excellent understanding of digitalization and IT systems necessary.

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About the job

Head of Central Services (80–100 %)

The Child and Adult Protection Authority (KESB) District Horgen assesses the support needs for children and adults and decides on measures. Further information can be found at www.kesb-horgen.ch.

From 1 March 2027 or by arrangement, we are looking for a strong leadership and organisationally skilled personality for the position of Head of Central Services. In this versatile key position, you will be responsible for central operational services and actively shape the further development of our organisation.

Your Tasks

Leadership and further development of Central Services and the responsible employees
Ensuring administrative support services including telephone and counter service, debt collection and archiving
Responsibility for IT and quality management
Responsibility for key figures, statistics and reporting
Management and coordination of organisational, digitalisation and development projects
Responsibility for office infrastructure and security
Responsibility for the specialist area of private guardians

What You Bring

You have a higher education in business administration, fiduciary services or a comparable field. In addition, you convince through:

Leadership competence and decisiveness
Very good understanding of digitalisation and IT
Strong organisational and process understanding
Experience in project, process or organisational development
Structured, independent and solution-oriented working style
High service orientation and implementation strength
Convincing communication and cooperation skills

What Awaits You With Us

An exciting role with scope for creativity in an organisation with an important social mission. You can help shape this leadership role, take on responsibility and directly influence the organisational development.

We look forward to a personality who takes responsibility, recognises connections and creates functioning solutions from requirements.

Interested?

Christina Müller will be happy to answer your questions, Tel. 044 718 40 40.

We look forward to receiving your online application by Sunday, 15 November 2026 at the latest.