Parkhotel Giessbach AG
Brienz BE
Front Office & Reservation Agent
- 14 July 2026
- 100%
- Permanent position
- Brienz BE
Job summary
Welcome to Grandhotel Giessbach – a magical place! Enjoy a sustainable work environment and daily opportunities to embody our hospitality philosophy.
Tasks
- Be the first point of contact for guests at the reception.
- Welcome, assist, and bid farewell to hotel guests.
- Communicate in multiple languages via email, phone, and in-person.
Skills
- Experience at hotel reception; training in hospitality preferred.
- Passionate about hospitality, with a warm personality.
- Good language skills in German, English, and French.
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About the job
Welcome to the Grandhotel Giessbach – A place that enchants
Nestled in a nature park, with the majestic waterfall and breathtaking views of Lake Brienz, the Grandhotel Giessbach stands for lived hospitality and a forward-looking, sustainable working environment. Here you have the chance every day to embody the philosophy of our house and achieve something extraordinary together as a team.
Experience the magic of Giessbach – every day!
Front Office & Reservation Agent (m/f/d)
Your daily work with us...
- You are the first point of contact for our guests and ensure a smooth process at the reception
- You welcome, care for and bid farewell to our hotel guests
- You communicate and advise our guests in several languages by email, telephone and personally at the reception
- You take reservations and process them
- You carry out check-ins and check-outs
- You manage the cash register and perform other administrative tasks
- You support professional complaint management and various concierge tasks
What you bring with you...
- You are an enthusiastic, warm host personality who works with heart and care and enjoys direct guest contact
- You have professional experience at the hotel reception and preferably a completed apprenticeship in the hotel industry
- You have good German, English and French skills, additional languages are an advantage
- You are willing to work shifts and weekends
- Experience with the PMS Protel is an advantage
You are important to us!
You are the key to our success! For us, genuine togetherness counts – honesty, reliability and mutual recognition shape the strong cohesion of our Giessbach team.
As a member of our house, you benefit from numerous attractive benefits that reward your commitment.
Curious? Click below on "Learn more about the company".
Curious? Click below on "Learn more about the company".
📩 Ready?
Apply now and become a part of us
Grandhotel Giessbach
Stefan Rubin – Human Resources
Tel +41 (0)33 952 25 02
