Medical Secretary for Reception and Telephone

About the job

Company Description

The Oerlikon Medical Centre is part of the Swiss Medical Network group, one of the leading private clinic groups in Switzerland. Together with a dedicated team of general practitioners, specialists and medical professionals, we ensure comprehensive and patient-oriented care.

Our patients benefit from modern medicine, high expertise and a personal, appreciative approach.

Job Description

• Receiving and professionally handling incoming telephone calls
• Appointment scheduling and coordination
• Initial medical triage (according to guidelines)
• Providing general information to patients
• Reception and care of patients on site
• Administrative registration (recording and maintaining patient data)
• Coordination of practice operations at reception
• Support with general administrative tasks

Qualifications

• Training or further education in a medical profession and experience in a medical environment (e.g. medical practice, hospital, call centre)
• Experience in reception or patient administration desirable
• Very good German language skills (additional languages advantageous)
• Friendly, calm and resilient personality
• Organisational talent and overview even in hectic situations
• Well-groomed appearance and high service orientation

Additional Information

We offer you

• A varied and responsible role
• Modern infrastructure in a dynamic, collegial team
• Regular working hours without weekend duties
• Attractive employment conditions and generous holiday arrangements
• Very good accessibility (public transport connection)
• Extensive internal and external training opportunities
• Additional benefits within the Swiss Medical Network group