Guest Service Staff (a) (Weekends and Public Holidays)

10 November 2026
10%
Permanent position
German (Intermediate)
Kasernenplatz 6, 6003 Luzern

About the job

Guest Service Staff (a) (Weekends and Public Holidays)

10% | Lucerne | from 01.01.2027

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You enjoy interacting with people, take pleasure in museum operations and ensure a positive visitor experience with your attentive and courteous manner? Then you are exactly right with us! Students looking for an interesting part-time job are also warmly invited to apply.

Your tasks

You welcome our guests and are responsible for entrance control as well as advising and selling admission tickets.
You are responsible for operating the cash register and ensure correct and smooth processing of payment transactions.
You gladly look after our museum shop and take on sales as well as the daily accounting of admission fees and sales proceeds.
Operating the telephone switchboard as well as regular checks of the exhibition rooms and toilets are also part of your duties.
After museum closing, you make a round through all exhibition rooms.

Your profile

You convince with your service-oriented, courteous and solution-focused manner and enjoy dealing with our visitors.
You work reliably, carefully and precisely and keep an overview even in hectic situations.
Polished manners, a good general education and a confident appearance characterise you.
You have good knowledge of Lucerne and the surrounding area.
Good spoken foreign language skills in English and French enable you to competently assist our international guests.
You are confident in using common Microsoft Office applications.

What you can look forward to

Our fields of activity are as diverse as we are.
Environment, infrastructure, finance, security, health, education and much more - together we shape the canton of Lucerne.

You progress with us.
We offer attractive and exciting career and development opportunities - both in leadership and for specialists.

We work flexibly and smartly.
Mobile-flexible working is highly valued with us. More than half of our employees work part-time and realise their professional goals in harmony with their private commitments.

You benefit with us.
Attractive further training offers , discount platforms for employees, mobile and internet offers, Next Bike, fleet discounts, and other benefits.

All our benefits at a glance

Your employer

Working for the Canton of Lucerne means shaping the future - that of the canton, its residents and not least your own. More than 7,000 employees in 200 different professions contribute daily to the excellent quality of life in our canton.

The Museum Lucerne is more than a museum: With its two main buildings in the city of Lucerne and several locations throughout the canton, it brings Lucerne's cultural and natural history to life. As an interdisciplinary multi-genre house, Museum Lucerne fascinates with exciting exhibitions, immersive theatre tours and a diverse mediation and event programme.

The "a" in the job title stands for "all". The canton of Lucerne stands for diversity and variety.