Service Administration 100% (m/f/d)

About the job

The Ferag Group, headquartered in Hinwil near Zurich, is an international, family-run company. Since 1957, Ferag has grown to become the world’s leading provider of conveying and processing systems for the printing industry. Building on these strong roots, Ferag has further diversified and today, with Ferag Solutions AG, has a strong foothold in intralogistics. With more than 3,000 active patents and sales and service companies in over 50 countries, Ferag stands for engineering excellence, global presence, and a piece of Swiss history.

For our Service Sales department, we are looking for an independent and team-oriented

Service Administration 100% (m/f/d)

You are an organisational talent and enjoy successfully contributing your experience to an international

company. You work independently, routinely, and responsibly in order processing and relieve the Service Sales team in the administrative area. If suitable, you can also envisage further development into a managerial role.

What you will achieve with us

• Record and manage service and customer training orders
• Process price enquiries and prepare quotations
• Conduct technical clarifications
• Plan projects
• Process orders and clarify delivery dates
• Track and coordinate deliveries
• Record time reports, hour billing, and expenses
• Invoice for service and support services
• Issue and manage support agreements
• Check and approve invoices
• Develop key figures, controlling
• General administrative tasks

What you bring with you

• Commercial basic training with a federal certificate of competence (EFZ)
• Professional experience in service or sales
• Service- and customer-oriented attitude
• Very good knowledge of Office programmes and CRM systems
• ERP knowledge (Baan and/or d365) is an advantage
• Confident and polished written and spoken expression in German and English
• Communicative, helpful, and responsible personality

We offer

• Thorough introduction and great independence in your area of work
• Motivated and agile team
• Varied tasks in a dynamic company
• A challenging role with development opportunities
• Progressive employment conditions and comprehensive social benefits
• A long-term professional perspective
• A unique company culture with the values and sustainability of a family business

For further information, Mr Markus Stingl, Human Resources Manager, will be happy to assist you. We look forward to receiving your complete application documents. Applications from recruitment agencies will be considered if Ferag AG’s terms and conditions are accepted.

Ferag AG

Industriestrasse 1

CH-8340 Hinwil

Telephone 044 938 60 00