Netcloud | Reasons for Netcloud Managed Services

About the job

Reasons for Managed Services

You decide, we take over.

Comprehensive care: Your IT in safe hands

Our Managed Services can be flexibly applied to partial areas or the entire IT infrastructure.

You decide, we take over.

The application of recognised ITIL standards guarantees high quality with an optimal price-performance ratio. Over 40 experts in our Swiss Operations Centres in Bern, Basel and Winterthur possess profound know-how. This ensures not only the required availability but also uninterrupted operation around the clock (7x24).

Service is our passion, customer satisfaction our motivation. We take it personally and won’t leave you out in the rain.

Your advantages at a glance

Thanks to 7x24 proactive monitoring, we create the foundation for secure and stable operation. Our Managed Services Engineers continuously monitor your infrastructure and respond immediately to anomalies. This guarantees maximum availability.

Is your IT often occupied with operational tasks that contribute little to value creation? We relieve you specifically. This gives your IT team time and security to focus on business projects with a direct impact on your value creation.

Not every company can employ specialists in all ICT areas. Nor is it necessary. With over 40 experts at our locations in Winterthur, Bern and Basel, we reliably close your capacity and know-how gaps.

Complying with legal requirements and security standards is complex. We support you with excellent IT Service Management (ITSM) and an Information Security Management System (ISMS). Our ISO certifications (9001, 20000, 27001/2, 27017/18) as well as the ISAE-3402-Type-2 report confirm our conformity.

Our services are modular, e.g. Basic, Analysis, Service Level, Governance, and can be flexibly combined. Through regular service meetings, reporting and continuous improvements, we create the highest transparency regarding performance, quality and costs.

IT security is a full-time job. We operate your security infrastructure, such as firewalls, email security servers, web security servers and other security-relevant components. We integrate these into our SIEM and case management service and supplement them with additional cyber defence services.