cc energie sa
Murten
Customer Advisor Customer Service Center CSC (m/f/d)
- 07 October 2026
- 100%
- Permanent position
- Murten
Job summary
Join Groupe E as a Customer Service Representative, focusing on clients. Enjoy an engaging work environment with flexible hours and supportive teams.
Tasks
- Act as the main contact for customer inquiries via phone and email.
- Handle back-office tasks efficiently while ensuring customer satisfaction.
- Utilize modern communication tools to streamline customer processes.
Skills
- Fluent in German with good French skills; MS Office proficiency required.
- Strong communication skills and enthusiasm for customer interaction.
- Ability to work independently with attention to detail.
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About the job
This area of activity excites you
For you, the customer is at the centre.
You are the contact person for the customers of Groupe E. In a rapidly developing specialist field, you competently and confidently answer enquiries by telephone from Monday to Friday between 07:30 and 17:30 or efficiently carry out back-office tasks. Using modern communication tools, you independently handle simple customer-oriented processes. You take the concerns of customers very seriously, quickly recognise their needs and inspire your customers through your professional advice and communication.
Your expertise excites us
· Strong communication skills and enjoyment of customer contact
· Precise and independent working as well as good written expression
· Native German; with good knowledge of French in both spoken and written form
· Very good knowledge of MS Office
Florian Wolf
Manager Generalists
We look forward to your online application.
About us
Since 2006, we have been supporting our long-standing client Groupe E. The group trusts us to represent them in customer service. We are also responsible for all activities related to invoicing.
We are looking for you: a committed individual who passionately inspires customers.
