Porsche Zentrum St.Gallen

St. Gallen

Head of After Sales 100% (m/f/d)

  • 04 October 2026
  • 100%
  • St. Gallen

Job summary

Join Porsche Zentrum St. Gallen as Leiter After Sales! This role offers a unique opportunity to lead a dynamic team and enhance customer satisfaction.

Tasks

  • Oversee workshop and customer service, ensuring efficient operations.
  • Develop staff professionally, fostering a collaborative environment.
  • Ensure high service quality, driving customer loyalty and retention.

Skills

  • Automotive training and relevant technical or business education required.
  • Strong communication skills and negotiation ability essential.
  • Organizational talent with a structured, solution-oriented approach.

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About the job

PO RSc-HEe Porsche Centre St. Gallen PASSION MOVES. PEOPLE TOO. Head of After Sales 100% (m/f/d) Your responsibilities with us > You lead the workshop and customer service, ensuring efficient processes, optimal personnel and capacity planning, as well as a high workshop utilisation. > You lead and develop your employees both professionally and personally, creating clear framework conditions for successful collaboration. > You ensure a high level of service and work quality, thereby strengthening customer satisfaction and loyalty. > You control relevant key figures and targets, derive measures and contribute to achieving the company goals. > You continuously optimise processes and ensure compliance with manufacturer and quality standards. > You work closely with internal interfaces and external partners and professionally represent After Sales externally. What you bring > Training in the automotive industry as well as technical and/or business management further education > Several years of professional and leadership experience in a comparable after-sales role > Entrepreneurial and customer-oriented thinking as well as experience in leading and developing employees > Strong communication skills, negotiation skills and confident appearance > Organisational talent, decisiveness as well as a structured and solution-oriented working style > Fluent German; French or English skills are an advantage What you can look forward to A responsible leadership position with real influence on the further development of our after-sales area. You will receive scope for creativity to contribute ideas, help shape decisions and sustainably develop processes. © Porsche Centre St. Gallen Would you like to take responsibility and shape a strong After Sales with us? Tabea Häfliger, HR Administrator Zürcher Strasse 511 We look forward to meeting you. 9015 St. Gallen

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