yellowshark
Zürich
ICT Supporter 50 - 100 %
- 29 September 2026
- 100%
- Permanent position
- CHF 75 000 - 90 000 /year
- 8057 Zürich
About the job
For our client, we are looking for a committed and service-oriented individual as an ICT Support Specialist. In this versatile role, you will take on a central position in supporting IT workstations and competently assist employees with technical concerns. You can expect a modern working environment, varied tasks, and the opportunity to actively participate in IT projects.
- You set up IT workstations for new employees and ensure smooth return and processing upon departures.
- You handle the installation and updating of software as well as standardised adjustments to IT systems.
- You manage the assigned workstation devices throughout their entire lifecycle and ensure their reliable operation.
- You document solutions, configurations, and recurring support requests, thereby creating a sustainable knowledge base.
- You competently support users with questions regarding workstation systems and IT services.
- You actively participate in rollouts, migrations, and other IT projects in the workplace area.
- You possess solid knowledge in supporting Windows workstations and peripheral devices.
- You have experience in operating and supporting IT infrastructures as well as in the systematic analysis and resolution of faults.
- You are characterised by a strong service and customer orientation, and you enjoy direct contact with various stakeholders.
- You work independently, in a structured and solution-oriented manner, and impress with your communication and teamwork skills.
- You have very good German skills and good English skills.
- Flexible working models for individual design of the working day
- Possibility of part-time work
- Mobile working
- Job sharing
Responsibilities
- You are the central point of contact for all IT concerns of the organisational units you support.- You set up IT workstations for new employees and ensure smooth return and processing upon departures.
- You handle the installation and updating of software as well as standardised adjustments to IT systems.
- You manage the assigned workstation devices throughout their entire lifecycle and ensure their reliable operation.
- You document solutions, configurations, and recurring support requests, thereby creating a sustainable knowledge base.
- You competently support users with questions regarding workstation systems and IT services.
- You actively participate in rollouts, migrations, and other IT projects in the workplace area.
Profile
- You have completed training in computer science, ICT, or a comparable qualification.- You possess solid knowledge in supporting Windows workstations and peripheral devices.
- You have experience in operating and supporting IT infrastructures as well as in the systematic analysis and resolution of faults.
- You are characterised by a strong service and customer orientation, and you enjoy direct contact with various stakeholders.
- You work independently, in a structured and solution-oriented manner, and impress with your communication and teamwork skills.
- You have very good German skills and good English skills.
Additional Information
- Work-life balance- Flexible working models for individual design of the working day
- Possibility of part-time work
- Mobile working
- Job sharing
