Customer Service Officer 3000 60%
Zürich
Key information
- Publication date:04 August 2025
- Workload:60%
- Place of work:Zürich
Job summary
Join our team as a Sachbearbeiter/-in Kundendienst 3000 at the Kantonalen Verwaltung, providing essential support. Enjoy a dynamic work environment with a flexible 60% role!
Tasks
- Handle and forward inquiries to the appropriate departments.
- Manage incoming calls from citizens effectively.
- Assist with reservations for meeting rooms and conferences.
Skills
- 2-3 years of experience in customer service required.
- Fluent in German, with English, French, and Italian skills.
- Proficient in MS Office applications.
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Customer Service Officer 3000 60%
The Customer Service 3000 and the call transfer are the business card for our contacts within and outside the cantonal administration.
In order for this important hub function to be perceived professionally, we are looking for a reliable, friendly, committed, and resilient personality to support us in a 60% position on three out of five days (Tuesday, Wednesday, and Friday) starting from November 1, 2025, or by agreement.
If you would like to become part of our small, dynamic team and are looking for a varied activity in a professional environment, we look forward to hearing from you.
In order for this important hub function to be perceived professionally, we are looking for a reliable, friendly, committed, and resilient personality to support us in a 60% position on three out of five days (Tuesday, Wednesday, and Friday) starting from November 1, 2025, or by agreement.
If you would like to become part of our small, dynamic team and are looking for a varied activity in a professional environment, we look forward to hearing from you.
Your tasks
- Receiving, checking, and forwarding reports to the relevant departments at Customer Service 3000
- Receiving and forwarding incoming calls from citizens
- Reservation of meeting rooms / conference center
- Administrative support for the department head
Your profile
- 2 to 3 years of experience in customer service
- Fluent German in spoken and written form
- Good knowledge of English, French, and Italian
- Proficient in MS Office
Do you want to leave a mark? If you engage with us at the Department of Construction, you will shape the face of the Canton of Zurich. We can offer you an exciting environment – just 2 minutes from the main train station.
