Front Office Agent / Receptionist (m/f/d)

27 August 2026
100%
Berlin

About the job

We are Revo Hospitality Group!

The Vienna House by Wyndham Andel’s Berlin is a 4-star superior hotel with 557 rooms and belongs to the Revo Hospitality Group. Located in the Friedrichshain district, just a few minutes from Alexanderplatz and the East Side Gallery, it offers a workplace in one of the largest and most modern hotels in the capital.
Those who work here accompany business travellers, conference guests and city tourists who expect modern design and reliable service. Whether at reception, in gastronomy, housekeeping or conference organisation – the team ensures with professionalism, warmth and efficiency that guests feel welcome in every situation.
The culinary offer includes several restaurants with international cuisine, a panorama bar with views over the city as well as a varied breakfast buffet that provides the ideal start to the day. The offer is complemented by a spacious wellness and spa area.
As part of the Revo Hospitality Group, this house combines the dynamism of a world metropolis with a modern working environment. Employees create a workplace here where internationality, service quality and team spirit are lived in a special way. Apply now as a Front Office Agent / Receptionist (m/f/d) at Vienna House by Wyndham Andel’s Berlin and grow with the REVO Hospitality Group.

Planned start: 01.01.2026
Employment type: Full-time
Contract type: permanent
Workplace: Berlin

Your tasks

Accompany the entire journey of our guests within our house
Check-in –> the little things in between –> check-out & billing
Act as the first point of contact
Advise guests individually (handle enquiries & fulfil wishes)
Proactive sale of all hotel services
Close cooperation with the following departments: reservations, technical services and housekeeping

Your profile

Experience at the reception, preferably in a large hotel
You are an OPERA Cloud expert
Warmth & confident appearance
Your accurate working style even with very high guest volume
Passion for acting as a host & an eye for detail
Very good German and English skills

Your benefits

30 days holiday
An extra day off on your birthday
Free staff meals
Regular social events
Subsidy for your BVG company ticket
Free car and bicycle parking spaces available
Regular employee activities to promote health (e.g. 300 EURO
Subsidy in the form of a health package // regular occupational medical check-ups // etc.)
Regular staff meetings, team events, outings, events
Numerous training offers - professional & interdisciplinary
Voluntary participation and commitment to social and environmental projects
Staff rate on overnight stays and F&B services
Family & Friends rate
Personal and professional development programmes
Bonus for employee referrals
Cross exploration - working in a corporate office or hotel
Unlimited shopping experience - "Corporate Benefits" & "Benefits.me"
Additionally, you have access to further benefits of the hotel brand "Wyndham Hotels & Resorts"

And many more benefits...

We look forward to receiving your application!
The easiest way to send it to us is via the "Apply Now!" button.

Your contact

Tobias Reschke
Front Office Manager

Vienna House by Wyndham Andel’s Berlin
Landsberger Allee 106
10369 Berlin
https://revo-hospitality-group.com/de/portfolio/hotels/?brand=Vienna%20House%20by%20Wyndham&country=Deutschland&city=Berlin