Head of Service (m/f/d) 100%

About the job

The Arte Conference Centre AG consists of the 4-star Hotel Arte and the 3-star Hotel Oltnerhof, both located in Olten. Hotel Arte is nationally renowned in Switzerland as an excellent 4* seminar and congress hotel, situated in a prime location in Olten. The offer includes 12 modern congress and seminar rooms, equipped with the latest technology and with a capacity for up to 500 people. Additionally, there are 79 modern hotel rooms and an excellent international cuisine in the "pure" restaurant with lounge, bar and terrace. Hotel Oltnerhof is a hotel-garni with 15 double and single rooms each and has been part of the company since 1 January 2020.

To complement our dynamic team, we are looking for a strong personality with organisational talent and assertiveness for the position of Head of Service (m/f/d) 100%

An interesting role awaits you

• Overall responsibility for the smooth running of daily operations in the restaurant (breakfast, lunch and evening service)
• Leadership, development and operational deployment planning of the service team including apprentices
• Active participation in operational service as a role model
• Responsibility for revenue development through active presence in service, consistent sales and high guest orientation
• Training, supervision and support of our apprentices
• Training the team in service quality, concept, sustainability and allergens
• Implementation and control of hygiene, quality and safety regulations (HACCP)
• Active quality and complaint management as well as maintenance of guest feedback
• Participation in the organisation of seminars, banquets, aperitifs and private events

What should your experience bag look like?

• Completed training as a restaurant specialist EFZ
• Several years of professional experience, ideally in a leadership position
• Existing trainer course for restaurant specialist EFZ & EBA
• Enjoyment of working with apprentices as well as strong social and leadership skills
• Organisational strength, sense of responsibility and resilience
• High service orientation and flexibility (split shifts, evening and weekend shifts)
• Good Swiss German skills are a prerequisite
• Knowledge of additional foreign languages is an advantage

We offer you:

• An attractive position in a well-established hotel operation
• Co-design and further development of the hotels/restaurant with scope for action within the area of responsibility
• Modern employment conditions with contemporary remuneration
• A long-term collaboration
• Attractive anniversary bonuses from the 5th year of service
• Numerous discounts with the "Pallas Card" in all Pallas clinics, Chäsbueb, DIGA MÖBEL, Hotel Arte, Restaurant Pure, Training Centre Kraftwerk AG, Markus Maurer massages, Subway Olten, Toppharm Pharmacy zum Kreuz Olten
• We are a member of the "swiss hospitality collection". Employees benefit from attractive SHC prices in 23 different hotels.
• Our employees receive additional discounts through "Brands for Employees" in various areas such as technology, fashion, sport, household, travel

Contact

Have we piqued your interest? Then we look forward to receiving your meaningful application with photo at personal@konferenzhotel.ch. If you have any questions, Ms Katarina Andelic will be happy to assist you at +41 62 286 69 35.