Bâle Hotels Group
Hotel Victoria, Basel
Front Office Staff - Hotel Victoria
- 13 August 2026
- 100%
- Permanent position
- German (Fluent), English (Intermediate)
- Hotel Victoria, Basel
About the job
The BÂLE HOTELS GROUP unites six hotels and two conference centres under one roof, representing hospitality, utmost comfort, and a passion for gastronomy. These include the Hotel Pullman Basel Europe****, Hotel Victoria****, Hotel Baslertor***, and the Boutique Hotel Märthof**** in Basel, Hotel Savoy**** in Bern, Holiday Inn Express*** in Oftringen, the Coop Conference Centre in Muttenz, as well as the Hôtel du Léman centre de séminaire in Jongny. Together, they create unique experiences for travellers, conference guests, and connoisseurs.
Hotel Victoria welcomes guests in a very central and conveniently located spot, offering 107 comfortable rooms with modern amenities in a warm ambience. In the Bar&Bistro restaurant, guests enjoy breakfast or discover regional specialities, classic Swiss dishes, and international cuisine in ever new, refined ways. At the bar or
in summer on the idyllic terrace, one can relax in an informal atmosphere. A diverse range of rooms and the modern, flexible technical infrastructure in the hotel enable events for up to 200 people.
Hotel Victoria welcomes guests in a very central and conveniently located spot, offering 107 comfortable rooms with modern amenities in a warm ambience. In the Bar&Bistro restaurant, guests enjoy breakfast or discover regional specialities, classic Swiss dishes, and international cuisine in ever new, refined ways. At the bar or
in summer on the idyllic terrace, one can relax in an informal atmosphere. A diverse range of rooms and the modern, flexible technical infrastructure in the hotel enable events for up to 200 people.
Front Office Staff - Hotel Victoria
Responsibilities
- Check-in and check-out
- Guest care and concierge duties
- Active upselling
- Telephone service
- Receipt and processing of individual reservations
- Guest correspondence
- Various administrative tasks
Requirements
- Completed training in hospitality and initial experience at the reception advantageous
- Fluent German and English, spoken and written
- Good French skills and Opera knowledge advantageous
- Reliable, team-oriented, flexible, resilient with an open demeanour
- Motivation, passion for the profession, and enjoyment of work
- Neat appearance, good manners
- High commitment including weekends and public holidays
- Benefits: up to 20% discount in all Coop Group formats
- Employment conditions: loyalty bonus
- Working hours: 5 weeks holiday
- Further training: support for external education and training
- Sustainability: hotel staff water bottles: together against plastic use
- Communication: informal "Du" & "Heartist" culture
- Health: Update-Fitness: CHF 200 discount on annual subscription
Your contact person
at Coop Cooperative
Diana Latigan
Human Resources
