Head of Administration Customer Service & Workshop Coordination 80-100%

You are passionate about heavy machinery and looking for an exciting challenge in a family-oriented yet Europe-wide connected company? We have the right position for you. As a complement to our existing team in Steffisburg near Thun, we are looking for a service-oriented and committed individual.

• You lead and develop our team in the areas of administration, invoicing, warranty, contract management, and workshop coordination.
• You ensure smooth administrative processes and maintain a high level of service quality across all locations.
• You optimise processes, drive digitalisation projects forward, and set standards for efficient working methods.
• You support the team in daily operations – from invoicing to warranty and contract cases to workshop planning.
• You work closely with the workshop, sales, spare parts warehouse, accounting, and manufacturers to ensure optimal utilisation of the workshops.

• Commercial or technical basic training (EFZ), ideally with experience in the commercial vehicle, automotive, agricultural machinery, or construction machinery environment.
• Experience in leading employees or the motivation to take on leadership responsibility.
• Sound knowledge in workshop administration, invoicing, and warranty processing.
• Experience in process optimisation as well as confident handling of administrative procedures.
• Organisational talent, entrepreneurial thinking, and a structured, solution-oriented working style.
• Strong communication skills, team spirit, and enjoyment in actively shaping change.
• You are proficient in German (spoken and written) and have good spoken French skills. Additional languages (English) are an advantage but not a must.

• A responsible leadership role with plenty of scope for creativity.
• A modern, innovative organisation where we live a culture of informality with flat hierarchies and an open-door mentality.
• A collegial atmosphere in a committed team that values its employees.
• Individual induction programme in a team that supports each other.
• Contemporary employment conditions and flexible working models.
• To keep your knowledge up to date, you will regularly benefit from training and further education.
• Central location with free parking and good public transport connections in Steffisburg.

Who We Are

Kuhn Schweiz AG, based in Steffisburg (BE), is a subsidiary of the Europe-wide operating KUHN Group. With the world-renowned brands KOMATSU, SENNEBOGEN, POWERSCREEN and SBM, we are among the leading suppliers of construction machinery in Switzerland. Our success is based on strong products, high service competence, and long-term customer partnerships.

Do You Fit With Us?

We look forward to receiving your online application with a photo. You can upload your complete application documents directly via the "Apply" link. Would you like to learn more or have any questions?