Inbound Customer Advisor

Your tasks:

• Written and telephone support of customers
• Processing of e-mail, chat and social media enquiries
• Providing information and solution-oriented support with concerns
• General administrative tasks

Your profile:

• Completed commercial training or comparable qualification
• At least 1 year of professional experience in an office or customer service environment
• Confident and fluent communication in spoken and written form
• Fluent Swiss German and French (mandatory)
• Italian and English an advantage
• Very high customer and service orientation
• Confident handling of MS Office (Word, Excel, Outlook)
• Enjoyment of digital communication (e-mail, chat, social media)

We offer:

• An intensive, two-week training at 100%
• Subsequently flexible workload of 80-100% as well as the possibility for home office
• Modern working environment with digital equipment
• Work in a dynamic and motivated team
• Versatile tasks in customer contact via e-mail, chat, telephone and social media
• Opportunities for personal development and training in customer service
• Active participation in creating a positive customer experience

Working hours:

• Monday to Friday between 08:00 and 19:00
• Saturday shifts (1-2 times per month) between 08:00 and 16:00

Are you interested? Then get in touch today with Linda Huber - Telephone: 044 931 40 82 or via e-mail ( huber@workmanagement.ch ). I will be happy to provide you with further details.#Züri
Are you interested? Then get in touch today with Linda Huber - Telephone: 044 931 40 82 or via e-mail (linda.huber@workmanagement.ch). I will be happy to provide you with further details.