In Room Dining/Pureaty Café Intern (M/F/X) - 6 months - Montreux, Switzerland

Located on the shores of Lake Geneva and facing the magnificent view of the Alps, the Fairmont Le Montreux Palace hotel is a distinguished hotel establishment, a member of the Accor group, the Fairmont brand, and affiliated with Swiss Deluxe Hotels. Boasting an incomparable worldwide reputation characterized by 236 luxurious rooms and suites and one of the most refined gastronomic experiences, the Fairmont Le Montreux Palace hotel is truly an enchanting place. Its six restaurants and bars offer a wide choice of delights that will satisfy the most demanding palates. The Montreux Jazz Café is the must-visit spot to vibe to the rhythm of the Festival 365 days a year in the magical setting of the Fairmont Le Montreux Palace, the MP’s Bar & Grill is a high-end restaurant with a relaxed atmosphere specializing in grilled dishes unmatched in the region, and the Funky Claude’s Bar is the undisputed place to land late into the night to enjoy an incredible lineup of traditional and exclusive cocktails to the rhythm of the best live scene in town. Fairmont Le Montreux Palace also specializes in hosting congresses, meetings, and seminars. The Fairmont Spa is a 2000 m² wellness area dedicated to fitness, relaxation, and beauty.

At Fairmont Le Montreux Palace, our guests discover unique flavors and enjoy exceptional service at every meal.

The In Room Dining / Pureaty Café Intern offers you the quality of our restaurants and services, in-room and by the pool, so you can experience an unforgettable moment of relaxation!

Do you want to train with professionals, contribute to the success of our establishment, and the satisfaction of our guests? Then apply!

Summary of responsibilities:

Reporting to the In Room Dining Supervisor, the essential responsibilities and functions of the position include, but are not limited to:

• Consistently provide professional, friendly, and engaging service
• Be responsible for the proper execution of setups and preparation of your area in collaboration with your superior
• Have a perfect knowledge of the In Room Dining and Pureaty Café food and beverage menu
• Assist guests regarding menu composition in an informative and helpful manner
• Perform opening and closing duties of the department
• Check the order before serving it to the guest and ensure dishes are served according to standards
• Serve the order to the guest in the room discreetly
• Ensure guest satisfaction and well-being
• Ensure the cleanliness of cutlery arranged on trays and tables at the Pureaty Café
• Respond to guest requests
• Participate in replacements
• Participate in cleaning duties of your department
• Learn LQA technical and emotional standards and apply them
• Strive to perfect your technical and theoretical knowledge to ensure perfect service for a demanding clientele
• Communicate any potential problems to your superior and respect work plans and schedules as well as directives and decisions made by your superior
• Actively participate in service in other departments or events taking place at the hotel, upon request of your superiors
• Commit to the quality of your service, discretion, and perfect honesty
• Maintain a professional attitude, be smiling, and remain calm at all times
• Be flexible and cooperative in all circumstances, especially if required to work in another department occasionally
• Respect ergonomic work standards in health & safety rules, hygiene, and sanitary prescriptions
• Respect the policies, procedures, and service standards of the department and company
• Any other tasks as assigned

• Internship as part of hotel training
• Fluency in French
• Excellent knowledge of English
• Knowledge of a third language is an asset
• Ability to work in a team
• Flexibility and initiative
• Ability to handle multiple requests simultaneously and manage last-minute changes

Physical implications of the position:
The physical implications of the position include, but are not limited to:

• Constant: standing and walking throughout the work period
• Constant: lifting and carrying loads
• Constant: kneeling, pushing, pulling, lifting
• Frequent: climbing up or down stairs and ramps
• Pureaty: maintaining continuous work pace outdoors (sun, heat)

VISA REQUIREMENTS

To work in Switzerland, the candidate must have a Swiss work permit or be from an EU-17 or EU-8 European country.

Please note that only applications sent through our recruitment site will be considered.

BENEFITS

• Housing possibility depending on availability
• 1 meal per working day (benefit in kind)
• Discounts in various local businesses
• Preferential rates within the Accor Group, at our points of sale, and in the Swiss Deluxe Hotels portfolio
• Join us and discover all our other benefits…

Additional Information

Our values

Respect:
We value the needs, ideas, and individuality of others. We treat everyone with fairness and dignity.

Belonging:
We celebrate our differences. We support each other and are always united.​

Integrity:
We build trust through mutual respect and authenticity.​

Empowerment:
We have the power to take initiative and anticipate moments that create unforgettable experiences. ​

Excellence:
We build authentic connections and cherish every opportunity to make those around us feel special.​

Diversity and inclusion

Fairmont is committed to creating an inclusive environment where diverse talents thrive. We welcome candidates from all backgrounds to join our team.

Employee benefits:
Join our team and enjoy a range of exclusive benefits for your colleagues, including free upgrades, extended stays, discounted stays at Fairmont and Raffles properties, special discounts on dining and wellness, as well as additional luxuries to enhance your experience. We believe it is important to take care of our team, ensuring your hard work is rewarded with exceptional benefits.