1st Level IT Supporter (m/f) 90-100%

04 August 2026
90 – 100%
St. Gallen

Job summary

LAVEBA Genossenschaft is a service company rooted in rural areas. Join us to grow together and meet customer needs!

Tasks

Support users in solving IT problems effectively.
Manage and prioritize incoming support requests professionally.
Perform independent troubleshooting via phone or remote access.

Skills

Completed training in retail or business area required.
Strong interest and affinity for IT solutions needed.
Service-oriented mindset with efficient work habits essential.

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About the job

The LAVEBA Cooperative is a trading and service company for rural areas, strongly rooted in Eastern Switzerland. Our goal is to be successful together and to explore new paths with our partners to meet the needs of our customers.

We actively promote the professional development of our employees. Due to an internal job change of a team member, an attractive vacancy has arisen which we would like to fill with a competent and motivated individual.

For our team in the Central Services unit, IT department, we are looking for a committed person as

1st Level IT Supporter*

The following tasks are part of your responsibilities:

Supporting users in solving IT problems
Receiving, prioritising and processing support requests
Independent problem resolution via telephone or remote access
Active problem solving at the internal customers’ workplaces
Ensuring ongoing information exchange internally and with the customer
Close collaboration with the managers of the business areas and DLE
Providing input for the further development of LAVEBA
Performing on-call duty after the training period (max. 1 week per month)

Your profile:

Completed training in retail or commercial field
Affinity and great interest in IT
Willingness to further educate yourself in IT
Service- and solution-oriented thinking and acting
Precise, efficient and independent working style with a quick grasp
Swiss German language skills mandatory and English skills advantageous
Driving licence mandatory

What to expect:

The opportunity to provide support as well as implement new and innovative services
A varied role
Working in a professional and dynamic team
A future-oriented company that sets groundbreaking goals with its partners
Attractive employment conditions
Support for professional development

We do not accept support from recruitment agencies for this position.

For questions, please contact:
Ivan Schneider, Team Leader IT Support, ivan.schneider@laveba.ch

Do you feel addressed? Then we look forward to receiving your application.

LAVEBA Cooperative, HR Department, Vadianstrasse 29, PO Box, 9001 St. Gallen, Tel.: 058 400 66 25, hr@laveba.ch

Contact

Peter Eisenring
Head of HR Department
LAVEBA Cooperative
Telephone:+41 58 400 66 24