Claims Officer KTG / Daily Sickness Benefits Manager

About the job

Are you ready for a new challenge? Would you like to be part of a non-profit organisation committed to social partnership in Switzerland? The HOTELA concept is simple: all mandatory social insurances under one roof, complemented by diverse HR services and innovative digital solutions. Originally rooted in the hospitality industry, the company is now open to all sectors. Join our team of over 300 employees and strengthen us as:

Do you have the ambition to take on a new challenge? Does the idea of joining a non-profit organisation serving social partnership in Switzerland inspire you? The HOTELA concept is simple: all mandatory social insurances under one roof, various HR services and innovative digital solutions. Mainly active in the hospitality sector, the company is now open to all industries. Join our team of more than 300 colleagues and become our new:

What makes the role interesting:

• You independently handle daily sickness benefit cases, including verifying entitlement to benefits, resolving outstanding questions, and making payments
• You are in daily contact with employers, insured persons, service providers, and other insurance companies
• You participate in professional discussions within the team and contribute to the continuous development of the daily sickness benefits area

What you bring:

• You have a commercial basic education.
• You are interested in social insurances, ideally have experience in this field and/or have pursued professional development in this area.
• You communicate confidently in German. Additionally, you have good French skills (B2).
• You are an organised, proactive person ready to continuously develop your skills in your field. You enjoy working both in a team and independently with responsibility.
• You are dynamic and flexible and know how to build a trusting relationship with various contacts.

Our offer

You can expect a varied role with development opportunities through targeted further training as well as attractive employment conditions (flexible working hours, central location near the station, and comprehensive social benefits).

Start date: by agreement.

Have we piqued your interest? Then we look forward to receiving your complete application documents (cover letter, CV in German or French, as well as work certificates and diplomas).

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What makes the position particularly interesting and stimulating:

• You autonomously manage daily sickness benefit files, including examining entitlement to benefits, clarifying outstanding questions, and making payments.
• You are in daily contact with our insured persons, various providers, and social institutions.
• You participate in technical discussions within the team and contribute to the continuous development of the daily sickness benefits area.

What you bring to HOTELA:

• You have a basic commercial education.
• You are interested in social insurances, ideally have already gained experience in this field and/or have undertaken professional continuing education in this sector.
• You communicate fluently in German and also have good knowledge of French (B2).
• You are an organised, proactive person ready to continuously train in your field of activity. You are capable of working both in a team and independently.
• Dynamic and flexible, you are comfortable in human contacts and know how to create a trusting relationship with your various interlocutors.

What we offer:

A varied activity, opportunities for continuing education allowing you to progress in your field of activity, as well as attractive working conditions (flexible hours, proximity to the main train station, and various social benefits).

Start date: to be agreed

Are you interested? We look forward to receiving your complete application file (cover letter, CV in French or German, copies of work certificates and diplomas obtained).