Secretary at the Ambulatory Surgery Centre (ASC)

About the job

Administration

Secretary at the Ambulatory Surgery Centre (ASC)

The Ambulatory Surgery Centre (ASC) of the CHUV is looking for a secretary / file manager at a 70% workload, on a permanent contract. The starting date is scheduled for 2 November 2026 or to be agreed.

Context

The Lausanne University Hospital (CHUV) is one of the five Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, the CHUV plays a leading role in medical care, medical research and education.

The Ambulatory Surgery Centre (ASC) provides care for patients undergoing outpatient surgical procedures. Its secretariat plays a central role in the patient journey, ensuring coordination between medical and nursing teams, various centre stakeholders and external partners.

Mission

• You ensure the reception of patients and visitors, as well as the administrative and IT management of files
• You manage patient movements in institutional systems (AXYA, DIGISTAT, SOARIAN) and ensure the preparation, follow-up and transmission of their files to medical and nursing teams
• You answer telephone calls and manage appointments, including CPC consultations and post-operative follow-ups
• You prepare and send patient summons and manage appointment postponements and cancellations
• You coordinate the administrative care of patients between the various centre stakeholders and maintain links with external medical practices
• You handle routine secretarial tasks, including receiving and distributing mail, drafting correspondence and updating operational documents
• You ensure the quality of reception and the image of the centre.

Profile

• You hold a Federal VET Diploma as a commercial employee or an equivalent qualification; medical secretary training is an asset
• You have at least 2 years of experience in medical or administrative secretarial work
• You have excellent command of French and medical terminology
• You have good knowledge of office software; proficiency in institutional tools is an asset
• You demonstrate autonomy, diplomacy and excellent organisational skills, and have good interpersonal qualities
• You are available and flexible and participate in service continuity by covering absences or holidays during desk hours, from 6:30 am to 6:00 pm.

We offer

Becoming a collaborator at the Lausanne University Hospital means benefiting from:

• Top-tier social benefits, 20 days paternity leave and 4 months maternity leave (with the possibility of an additional month of breastfeeding leave)
• Regular salary progression adapted to responsibilities
• A 13th month salary and 25 days of annual leave
• A minimum of three training days per year, with access to a varied offer within the CHUV Training Centre and partner training centres of the State of Vaud
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighbourhoods for people relocating to Switzerland from abroad
• Social, cultural and economic benefits offered to members of the H-Oxygène association
• Benefits offered within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles and discounts on the purchase of electric bikes)
• Quality hotel-standard staff restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position: Mrs Dounia El Abssy Azizi - Deputy Director, at 079.556.27.64

As all our applications are processed electronically, we kindly ask you to apply exclusively online by clicking the APPLY button at the bottom of the announcement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, we invite you to contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70

The CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and prevent any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly on our recruitment platform by them are not accepted and cannot be invoiced. Thank you for your understanding.