Assistant Manager

About the job

Since 1985, the MAD in Lausanne has been building, season after season, the legend and reputation it holds today. The MAD Club is located in the heart of Lausanne in the Flon district. Ranked among the top 100 best clubs in the world according to DJ Mag, winner of an NRJ Honor Award in 2013, MAD features 5 floors, 4 dancefloors, a hotel with a Rooftop, & a Café!

To strengthen our MAD Café teams

We are looking for:

An Assistant Manager

Main duties:

You are responsible for the smooth running of the service and ensure personalised quality reception and service for our clientele.

You support the Manager in their daily tasks & cover during their absences (management, closing, maintaining the venue according to current standards, etc…)

You have a thorough knowledge of our offerings to meet customer expectations.

You will carry out various service and setup operations in compliance with the quality standards and procedures in force within the establishment.

Ensure customer satisfaction throughout their experience

Desired profile:

Stress-resistant

Proven experience of at least 1 to 3 years in a similar position

Proven experience in catering, bar, or clubbing

Mastery of tray service

Excellent presentation and good interpersonal skills

Motivated, with a keen sense of organisation and teamwork.

Friendly and comfortable with customers

Quick and efficient

Residence near Lausanne mandatory

Tattoos, piercings and style welcome ;-)

Fluency in spoken & written French mandatory (knowledge of other languages is an asset)

We offer:

A pleasant and motivating working environment in the heart of Lausanne, within a dynamic and professional team as well as benefits in our entities (MAD Club, MAD House and MAD Café).

Employment conditions:

Type of contract: Permanent

Work rate: 100%

Hours: Continuous

Workplace: MAD Café

No accommodation provided

For foreigners: valid work permit mandatory

Work until the closing time of the establishment mandatory

Interested?

Send us your application file (CV with photo + cover letter) by email only to the address indicated on the website