Technical Support Engineer 80 – 100 % (m/f/d)

Staff discounts for many leisure activities and services

Technical Support Engineer 80 – 100 % (m/f/d)

True to the vision "We drive innovation to improve people’s lives," the Hamilton companies have been delivering solutions for the healthcare industry since 1950. We are an innovative pioneer when it comes to ventilators, automated pipetting and storage of samples, as well as the development of process sensors.

The Business Unit Robotics develops, produces, and markets pipetting robots to automate liquid handling processes for the pharmaceutical, food industry, and cell or DNA research sectors.

This is what you can achieve:

Your exciting range of tasks with about 20% travel activity includes:

• Technical consulting for our worldwide organization
• Remote or on-site investigation and resolution of complex technical issues
• Close collaboration with numerous internal departments (R&D, Product Care, Product Management, Production, …)
• Link and main contact person for concerns and questions of our external partners and distributors
• Coordination and handling of customer complaints and support requests
• Regular exchange via online or on-site meetings
• Active participation in projects, definition and supervision of processes
• Building and monitoring data analyses
• Support of new products, responsible for knowledge transfer to partners
• Provision of service procedures, documentation, spare parts as well as training and service concepts
• Organization and execution of training for internal and external partners
• Maintenance and expansion of the knowledge base
• On-site support worldwide

Learn more about our OEM business field and liquid handling systems at: https://www.hamiltoncompany.com

This is what you bring with you:

• Training as an engineer (preferably electronic / mechanical)
• Understanding to comprehend and explain complex technical matters
• Solution- and service-oriented work is a matter of course for you
• Flexible and communicative personality with independent and reliable working style
• Good German and English skills; additional foreign languages (F/I) are an advantage

Learn more about career opportunities at Hamilton at jobs.hamilton.ch.

Do you share our values and feel at home in a collegial and down-to-earth environment? At Hamilton, we offer not only a motivating work environment but also various leisure activities and modern working conditions. Our informal culture promotes open communication and a pleasant atmosphere. Become part of a team where your skills are valued and space for innovative ideas is created. Interested? If you have any questions, please contact us at jobs@hamilton.ch and provide us with the following details:

Reference: JR-5325-fjb/Contact: Janine Hälg

Applications by post or email unfortunately cannot be considered.

What We Offer

What We Offer

Green Sense: The healthy and sustainable staff restaurant

Sports & Fun – see what surprises lie in store

Advisory services provided by external partners for various life situations

Diverse opportunities for further training and development

An informal working environment

Compensation time for bridging days between Christmas and New Year

A dedicated pension fund with the possibility to choose from three options

This vision was really ahead of its time.