PULSE AND BALANCE Employee (a) Reception and Administration Physiotherapy (80 - 100%)

About the job

Workplace: PULSE AND BALANCE St. Gallen

Position filled from: 15 February 2027 to 30 April 2027 (fixed-term contract)

Type of employment: Fixed-term

Reference number: 74187 

We are looking for our partner PULSE AND BALANCE:

At PULSE AND BALANCE you work in a modern Medical & Performance Centre, where physiotherapy, medicine, performance diagnostics and athletics collaborate under one roof.

For our physiotherapy department at PULSE AND BALANCE in St. Gallen we are seeking a committed and reliable individual for a fixed period to take over our reception and the associated administrative tasks. In this role, you are a central point of contact for our patients as well as for our physiotherapy team and ensure that the daily practice runs smoothly from an organisational perspective.

YOUR TASKS

• Reception and care of our patients as well as handling telephone and written enquiries
• Coordination of appointment scheduling and calendar management for our therapists
• Ensuring efficient utilisation of therapy plans as well as handling appointment changes and cancellations
• Recording, maintaining and checking patient and prescription data
• Taking on general administrative and organisational tasks in daily practice operations
• Carrying out the monthly billing of physiotherapy services
• Handling invoicing and dunning processes
• Clarifying administrative questions and direct communication with health insurance companies and other cost bearers
• Organising the monthly team meeting including scheduling, preparation and minute-taking
• Administrative and organisational support of management
• Supporting the team with further organisational tasks and ensuring smooth practice operations

WHAT YOU BRING

• Commercial training, training as a medical practice assistant or a comparable qualification
• Ideally experience in a physiotherapy practice, medical practice or another area of the Swiss healthcare system
• Very good organisational skills and enjoyment in keeping track even with many simultaneous enquiries
• Independent, structured and reliable way of working
• Confident use of digital tools and practice software
• Very good German language skills, spoken and written
• Friendly, professional and service-oriented manner
• Enjoyment in contact with patients and working in an interdisciplinary team

You can expect a dynamic environment with short decision-making paths, a lot of personal responsibility and an uncomplicated team. For the ten weeks, we are looking for a person who can quickly familiarise themselves with existing processes and reliably take over the administrative area of physiotherapy.

For additional information, Sandro Aerne, Managing Director PULSE AND BALANCE, is available at sandro.aerne@pulseandbalance.ch or Nadine Bernardi, Reception & Administration Physiotherapy PULSE AND BALANCE, at nadine.bernardi@pulseandbalance.ch. We look forward to hearing from you.

Please note that we cannot consider paper dossiers (which will not be returned) or applications by email. Please apply exclusively online via the tool.