Application Manager & Product Owner DevOps

About the job

• You act as the direct contact person for our clients from the public sector.
• You lead specialists from various IT areas and work closely with our software engineers as well as other departments such as hosting, security, product and project teams, contributing to the further development of our solutions.
• You actively manage the application lifecycle management of the applications and ensure the SLA for maintenance and support (2nd, 3rd level).
• You create the conditions for the transfer of applications from the project phase to the operational phase, thereby ensuring operational readiness.
• You apply DevSecOps approaches, coordinate workflows, advance our clients with new ideas and support them with their challenges.
• You contribute your expertise to further develop the application management organisational unit, especially in the cloud area (focus on AWS & Azure).
• You prioritise and plan change requests and adaptive developments in coordination with clients and available engineers.

• You have successfully completed studies in (business) informatics, economics or a comparable vocational training.
• You have professional experience as an application manager (2nd & 3rd level support) or as a project manager in software development projects.
• You have initial experience in IT project management (e.g. client reporting, planning, budget responsibility).
• You are familiar with ITIL and have experience with incident, problem and change management processes.
• You possess high social competence, good communication skills, empathy and a professional demeanour towards our clients.
• Your independent and responsible approach as well as your results-oriented working style distinguish you, and you describe yourself as a team player.