Profi Contact SARL
Biel/Bienne
Call Centre Agent Outbound 40 - 80% CH-German (m/f/d)
- 04 November 2026
- 40 – 80%
- Permanent position
- Biel/Bienne
Job summary
Join Profi Contact, a dynamic customer contact center in Biel! Enjoy a supportive work environment with great benefits.
Tasks
- Engage clients through effective phone sales and appointment setting.
- Provide professional advice and support to new and existing customers.
- Be flexible with working hours, including evenings and Saturdays.
Skills
- Must speak accent-free Swiss German and have strong sales experience.
- Excellent communication and persuasive skills are essential.
- Dependable, punctual, and friendly demeanor required.
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About the job
Service-oriented and communicative – welcome to Profi Contact!
We are an established customer contact centre in Biel with around 100 dedicated employees and offer a comprehensive range of services around the oral and written support of customer concerns – especially for companies from the automotive and health insurance sectors. With competence, flexibility and service awareness, we support our clients in acquiring new customers or sustainably strengthening existing customer relationships.
To expand our dynamic and rapidly growing team, we are looking immediately or by arrangement for communicative personalities who enjoy winning new customers or professionally advising and supporting them.
Your tasks:
• Sales and appointment scheduling by telephone
• Active customer approach with charm and persuasiveness
Our expectations:
• Accent-free Swiss German (native language)
• Very good communication and strong sales skills/experience in sales mandatory
• Enjoyment of telephone customer contact
• Reliable, punctual and friendly
• Efficient and precise working method
• Very good comprehension
• Quality-conscious and independent working style
• Flexible regarding working hours (at least 3 evenings, remaining shifts freely selectable), regular Saturday shifts advantageous
• Also ideal for returnees, career changers or as a flexible second job
What you can expect:
• Fair remuneration according to GAV (hourly wage CHF 25.49)
• Modern, bright workplace with good public transport connections
• Individual training – we prepare you for success
• A familiar, lively team with heart and humour
Workplace: Biel/Bienne, at Bözingenfeld station
Start: Immediately or by arrangement
Do you feel addressed? Then we look forward to your application via the purple apply button.
Contact:
Profi Contact SARL / Mireille Bourquin / Outbound Management
We look forward to meeting you.