Head of IT Service Management (80-100%)

Between Real Estate, Hospitality and Mountain Railways - as the right hand of the CIO, you help shape the IT operations and leadership culture of a unique alpine destination.

Andermatt Swiss Alps AG plans, realises and develops the year-round destination in the village part Andermatt Reuss. Since 2009, high-quality and exclusive apartment buildings, hotels and residences have been created there. The group includes the renowned hotels The Chedi Andermatt and Radisson Blu Hotel Reussen, the 18-hole championship golf course as well as the award-winning concert hall. Together with Andermatt-Sedrun Sport AG, the corporate group shapes the tourist development of the Uri region and influences it as a central employer. In the course of further developing the IT organisation, we are looking for a strong and agile leader as

In this newly created key role, you will take on the operational deputy role of the Group CIO and be responsible for IT Service Management with 8 employees, including the specialist areas of IT Support, Application Support and Application Management. You ensure reliable IT operations for the companies in the group, actively develop the ITSM landscape, establish efficient processes and standards, and also actively participate in the operational day-to-day business. In doing so, you act as the central contact person for internal stakeholders and coordinate external partners.

We are addressing an experienced IT leader with a higher education in computer science or business informatics (HF/FH) as well as several years of experience in IT Service Management or IT Operations in a comparable corporate structure. You have sound ITIL knowledge, experience in provider and SLA management, and have successfully developed teams in complex operational environments. Personally, you convince with your hands-on mentality, decisiveness, as well as the ability to promote people and drive change. Language skills: very good German and English skills.

Would you like to drive the digital development of the corporate group together with the CIO and a young, dynamic team and benefit from high visibility, scope for design, short decision-making paths and attractive opportunities ? Then we look forward to receiving your application.

Contact: Sophie Korber
Rosmarie Lienert

Workplace Andermatt

Jörg Lienert AG
Ms Sophie Korber
Hirschmattstrasse 15
6003 Lucerne
+41 41 227 80 30