Technical Support (m/f/d)
comtac AG
Flurlingen
Key information
- Publication date:05 November 2025
- Workload:100%
- Place of work:Flurlingen
At comtac AG, we connect «Sensor technology → Data → Benefit» – from the sensor through gateways to the cloud solution. Our range of solutions addresses, among others, energy, industrial, and infrastructure sectors – and relies on future-oriented technologies such as IoT, wireless communication, and intelligent measurement systems. To strengthen our team, we are looking for a flexible, committed person who is technically oriented and enjoys working on challenging topics – while taking over our support for our device/system world.
Technical Support (m/f/d)
Are you a versatile person who appreciates a varied activity? Do you want to bring in and implement new ideas in a well-coordinated team?
Do you wish for flexibility in organizing your work and is a flat hierarchy important to you? Then you are exactly right with us!
Your tasks
- Technical customer support (phone, email, remote, Teams) - focusing on IoT/Embedded and communication technologies
- Configuration and parameterization of devices (e.g., RS-485 / Modbus)
- Testing our device line "Cluey" (controller/monitor) in technical and customer environments
- Working with update/deployment tools
- Setting up test flows and visualizing measurement data
- Participating in device tests using Jenkins/Robot Framework and documenting support cases
- Close collaboration with sales, engineering & support team
Your qualities
- Technical training in computer science, electrical engineering, mechatronics, or comparable
- Enjoy working with IoT, embedded, and communication technologies
- Knowledge or willingness to learn modern tools such as Node-RED, Grafana, InfluxDB, Hawkbit
- Ideally first experience with automated tests
- Analytical thinking and enjoyment of customer contact
- Experience in support of IoT/embedded devices or industrial communication
- Knowledge in measurement/control technology, gateways, network technology, or similar environments
- German and English spoken and written
Your opportunities and perspectives
- A modern workplace with a high degree of creative freedom
- The opportunity to develop technically - we invest in your further training
- A collegial team and family-oriented corporate culture
- Flat hierarchies, short decision-making paths, and room for independent work
- Secure workplace in an innovative environment
Have we sparked your interest? Then we look forward to your application via our recruitment tool. For questions, please contact: Ulrike Roth, Human Resources, human@comtac.ch
