<li>Optimization and Automation

Workload 80-100%

As an independent subsidiary of the Axpo Group, Axpo Systems AG is the competence center for telecommunications, cyber security, and data center solutions within the group.

Our customers have a system-relevant mission and are in the critical infrastructure segment. They only know the highest possible standards because they operate Switzerland's system-relevant services. This defines the uncompromisingly high demands on professionalism, reliability, quality and security standards, and technical solution competence for us – because our performance enables the crisis-proof execution of these indispensable services.

As a Senior OSS Engineer, you actively shape the further development of the OSS landscape at Axpo Systems. You ensure that inventory and assurance management systems mesh optimally and support the reliable operation of our energy and communication infrastructure. In doing so, you work closely with colleagues from architecture, operations, and engineering – always with the goal of evaluating, integrating, and continuously improving innovative solutions.

Tasks and Responsibilities

• Design, integration, and further development of OSS systems (Operational Support Systems) for inventory, performance, fault, and service assurance processes
• Technical responsibility for the lifecycle of OSS and NMS platforms, especially in the areas of inventory, performance, and fault management
• Optimization and automation of existing OSS processes and interfaces
• Evaluation and low-level design (LLD) of new OSS/NMS solutions and architectures
• Support in integration with adjacent systems (CMDB, service desk, BSS/ERP, inventory)
• CMDB fulfillment: ensuring data quality, synchronization, and information flows between OSS systems and central data sources
• Support of operations in 2nd/3rd level issues and complex system analyses
• Creation of technical concepts, designs, and documentation for OSS solutions
• Consulting internal stakeholders on OSS topics and best practices
• Active participation in shaping the IT and system architecture strategy in the areas of monitoring, observability, and service management

Profile and Skills

• Completed studies (FH/University) in computer science, telecommunications, electrical engineering, or a similar field
• Several years of professional experience (at least 5 years) in the OSS or NMS environment, ideally in the energy, telecommunications, or infrastructure sector
• Experience with performance and fault management systems (e.g., Netreo, Zabbix, SolarWinds, OpenNMS, IBM Netcool, or similar)
• Solid knowledge in system integration, APIs, data flows, and interface design
• Experience with low-level designs (LLD), architecture concepts, and technical evaluations
• Knowledge in the inventory (CMDB) environment (e.g., FNT, iTop, HP UCMDB) and fulfillment processes
• Basic understanding of network technologies and monitoring protocols (SNMP, ICMP, syslog, REST APIs)
• Experience with scripting and automation (Python, Shell, Ansible)
• Analytical thinking and strong understanding of system performance and error patterns
• Very good German and English skills