VAUDOISE ASSURANCES HOLDING SA
Berne
2 days ago
Claims Specialist Accident Benefits (m/f/d) 60-100%
- 26 March 2026
- 60 – 100%
- Berne
Job summary
Vaudoise is a leading Swiss insurance company and an attractive, future-oriented employer. Join a healthy, inclusive, and inspiring work environment.
Tasks
- Proactively handle accidents with Care Managers and consulting doctors.
- Lead cases independently while focusing on customer satisfaction.
- Engage in complex correspondence and challenging phone calls.
Skills
- Completed commercial training; ideally with insurance certification.
- Strong communication and negotiation skills are essential.
- Fluent German; French knowledge is a plus.
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About the job
Vaudoise is one of the leading Swiss insurance companies and an attractive, future-oriented employer. In line with its cooperative identity and values, Vaudoise creates a healthy, inclusive, and inspiring work environment where you can develop further.
As part of the continuous development of our team in the German-speaking part of Switzerland, we are looking to strengthen our Personal Insurance department, which provides first-class accident services to our customers, with a committed individual for the position of Claims Specialist Accident Benefits (60-100%).
The following exciting tasks await you:
- Qualified and proactive handling of accidents in close cooperation with care managers and consulting doctors
- Active, independent, and customer-oriented case management
- Writing complex correspondence and conducting demanding telephone conversations
- Regular exchange with insured persons, customers, as well as authorities, doctors, and legal representatives
This is what sets you apart:
- Completed commercial or comparable vocational training, ideally with a professional certificate in insurance
- Professional experience in the field of personal insurance
- Confident German language skills, French knowledge is an advantage
- Communication skills, negotiation skills, and assertiveness
If you are also a motivated team player, an organizational talent, and resilient, then you are the right person for this position!
We offer you:
- A pleasant working environment in a cooperative company that has been voted best employer multiple times
- Numerous social benefits and employee advantages, including flexibility in work organization and various discounts
- Support for development and further training
- The well-being of employees as the top priority
We look forward to receiving your complete application documents electronically (including CV, cover letter, copies of work certificates, and diplomas).