Customer Advisor BVG (80-100%)
Profond Vorsorgeeinrichtung
Zürich
Key information
- Publication date:28 January 2026
- Workload:80 – 100%
- Contract type:Permanent position
- Place of work:Zürich
Job summary
Profond, a leading independent pension fund in Switzerland, seeks a Customer Advisor. Join a dynamic team in a modern office near Zurich's main station!
Tasks
- Be the primary contact for advising and supporting insured clients.
- Process changes and updates to client data efficiently.
- Contribute to the development of customer-oriented processes.
Skills
- Experience in BVG or social insurance with relevant training preferred.
- Fluent in German and English; additional languages are a plus.
- Strong communication skills and a passion for customer service.
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Profond is one of the largest independent pension funds in Switzerland with around 100,000 insured persons, managed assets of 17 billion francs, and 120 employees at two locations.
Customer Advisor BVG (80-100%)
Your area of responsibility:
- First point of contact for the advice and support of our insured persons – by phone and in writing
- Processing of mutations and changes to insured persons' master data
- Active participation in the further development of customer-oriented and efficient processes
What you can look forward to:
- A meaningful, versatile, and responsible role
- An environment that actively promotes initiative, development, and customer orientation
- A motivated team that lives excellent service and sustainable solutions
- A modern office within walking distance of Zurich main station
- Flex-work culture with the possibility to work remotely and flexibly
What distinguishes you:
- Ideally BVG experience, corresponding further training – or first contact points with social insurances
- Excellent German and English skills, any additional national language is an advantage
- Passion for BVG, clear communication, and professional handling of customers
- Careful, reliable working style as well as enjoyment of teamwork
Interested? Click the apply button to start the online process. We look forward to reviewing your complete application documents.
