Ente Ospedaliero Cantonale (EOC)
Lugano
2 days ago
Medical Practice Assistant (100%)
- 07 May 2026
- 100%
- Permanent position
- Lugano
Job summary
EOC, the multi-site hospital in Ticino, offers extensive healthcare services. Join a supportive team where quality care is a priority.
Tasks
- Manage medical office tasks efficiently while prioritizing workload.
- Provide excellent patient care and support in a dynamic environment.
- Collaborate with team members and continuously improve processes.
Skills
- Medical assistant certification and experience preferred.
- Strong organizational and relational skills are essential.
- Proficiency in IT and fluent typing skills are required.
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About the job
The EOC, the multisite hospital of Ticino, is present with its institutes throughout the entire cantonal territory for a total of 1,000 beds. The organisation effectively combines a local approach with an overall vision, guaranteeing the population a comprehensive and local hospital service, regardless of where the services are required.
Thanks to the commitment and expertise of over 6,500 collaborators and their attention to human relations, the EOC ensures quality healthcare by caring for over 41,000 inpatients annually and providing over 600,000 outpatient consultations.
To complete our team of medical secretariats at the Lugano Regional Hospital, we are looking for a
Medical Practice Assistant (100%)
Profile:
The person we are looking for manages time efficiently and effectively, focusing their efforts on the most important priorities, is able to handle high workloads, does not shy away from personal responsibilities, and is comfortable working independently on complex tasks.
They must therefore have good organisational and interpersonal skills, attention to others, good stress management abilities in situations of work overload. In addition, they should be willing to apply the principles of continuous improvement, seek efficiency, as well as have good self-criticism and be able to work within a team.
Necessary requirements:
- Federal Certificate of Competence (AFC) as a medical practice assistant;
- experience in a similar role will be considered an advantage;
- a strong aptitude for learning new tasks;
- wide availability to work within a very dynamic group;
- resilience to high workloads;
- high proficiency with IT tools;
- fluent and accurate typing skills;
- team management experience is desirable;
- excellent knowledge of the Italian language; knowledge of other national languages, spoken and written, will be considered an advantage, as well as English.
Start date:
Complete applications including a cover letter, curriculum vitae, and copies of educational and work certificates must be submitted by 24 May 2026 only in electronic format via the website www.eoc.ch.
Applications sent by post or email will not be considered, nor will applications that do not meet the required criteria.
Further information can be requested from Ms Gloria Corti, Head of Medical Secretariats and Outpatient Clinics INSI (Gloria.Corti@eoc.ch) and Ms Denise Baeriswyl, Head of Medical Secretariats and Outpatient Clinics ENT (Denise.Baeriswyl@eoc.ch).
