Hostpoint AG
Rapperswil-Jona
Customer Care Consultant (Billing)
- 15 September 2026
- 100%
- Permanent position
- Rapperswil-Jona
Job summary
Join Hostpoint, a leading web hosting provider in Switzerland! Be part of a dynamic team that values customer support.
Tasks
- Provide administrative assistance with billing and payment methods.
- Support customers with accounting and administrative queries.
- Represent the reception, creating a warm first impression.
Skills
- Experience in customer service or consulting is preferred.
- Strong communication skills, both written and verbal.
- Ability to work independently and handle diverse tasks.
Is this helpful?
About the job
Consultation and support make a big difference for us and clearly set us apart from our competitors. To ensure we have enough time for the diverse concerns of our customers, about half of our employees work in customer support.
As a Consultant in Customer Care Billing, you advise our customers on administrative matters such as invoices, ownership changes, and payment methods, ensuring smooth processing and a pleasant customer experience.
You support our customers with accounting and administrative issues both by phone and in writing.
You regularly take on reception duties and ensure a professional and warm first impression.
Hostpoint is the leading web hosting provider and domain registrar in Switzerland and has shaped the development of the internet for 25 years. As an established market leader, we have maintained a young culture: collegiality, flat hierarchies, professionalism, and a relaxed atmosphere characterise our working day. With us, you are not just a cog in a machine, but can expect varied tasks with a high degree of personal responsibility. All of our over 130 employees know how they contribute to our success. In Rapperswil, we feel at home in close proximity to the station, lake, and old town. Our spacious offices, which combine design and industrial flair, provide the perfect setting for successful work.
Contact Blerta if you have any questions before applying. You can send your documents directly to blerta.fazliu@hostpoint.jobs.
