Baloise Versicherung AG

Basel (Hauptsitz)

Yesterday

Senior Cyber Security Analyst (f/m/d) Full-time/Part-time

  • 04 May 2026
  • 100%
  • Basel (Hauptsitz)

Job summary

Join Helsana as a Kundenbetreuerin (a), where you can thrive! Enjoy a supportive work environment with great benefits.

Tasks

  • Manage personal injuries related to collective sick pay independently.
  • Engage regularly with insured clients and employers via phone.
  • Collaborate with internal teams like case management and doctors.

Skills

  • Completion of commercial training or equivalent education.
  • Strong communication skills and customer orientation are essential.
  • Fluent German; knowledge of French, English, or Italian is a plus.

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About the job

<h3><b>Simplifying together.</b> Because life is full of opportunities. And at the same time has become complex. That is why we are looking for employees who drive simplicity forward together with us.</h3><br><br><p><div><S1>You will</S1></div><br><ul><br/> <li>be the competent contact person for private customers, self-employed persons and SMEs and advise them holistically</li> <li>manage your own customer portfolio, build it up and expand it as well as further develop your network of relationships</li> <li>advise on our products and services professionally and according to needs</li> <li>refer customers to other segments within the framework of cross-/upselling</li></ul></p><br><p><div><S1>You bring</S1></div><br><ul><br/> <li>a banking education and several years of experience, especially in the credit sector</li> <li>up-to-date specialist knowledge and a completed bank-specific further education</li> <li>communication skills, goal- and service-orientation</li> <li>enjoyment of daily customer contact and recognising needs and expectations</li> <li>a broad network of relationships</li></ul></p><br><p><div>Questions about the application process</div><br>Ms Ursula Dällenbach, HR Consultant, will be happy to provide you with information.</p><br><p><div>About us</div><br>Valiant is an independent Swiss financial service provider operating exclusively in Switzerland. It offers private customers and SMEs a comprehensive, easily understandable range of financial services. Valiant is locally anchored in the following 15 cantons: Aargau, Basel-Landschaft, Basel-Stadt, Bern, Fribourg, Jura, Lucerne, Neuchâtel, Schaffhausen, Solothurn, St. Gallen, Thurgau, Vaud, Zug and Zurich. In addition, it is present throughout Switzerland thanks to innovative, digital services. Valiant has a balance sheet total of 37.9 billion Swiss francs and employs around 1200 staff – including over 70 trainees.</p><br>

Categories:

IT / Telecommunications, Data Warehouse / Business Intelligence / CRM

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