Clerical Officer / Specialist: Dean's Advisory Office (m/f/d)

About the job

The Dean's Advisory Office makes an essential contribution to the smooth running of academic operations and offers competent support and advisory services for students and lecturers.

• As a member of our team, you are jointly responsible for the smooth handling of the student life cycle for bachelor students
• You provide information on general questions about the course of study, communicate in writing and orally with students, programme leaders and lecturers in German and English
• You advise our students as a competent contact person in complex academic situations and process applications for exceptions. In doing so, you apply both the legal bases and the general practice of the University of St.Gallen with expertise
• You handle demanding administrative processes and system-technical tasks
• You bear the specialist responsibility for the administration of bachelor theses and support students and lecturers with queries

• Confident German and a professional oral and written expression in English
• Proficient use of common Office programmes and interest in learning and working intensively with further specific IT applications
• Good analytical skills that can be used purposefully for complex enquiries
• Precise, efficient and independent working style
• Strong communication skills and service orientation
• Flexible personality with good team spirit
• Enjoyment in dealing with people

"A place that creates knowledge" - As one of the leading business universities in Europe, the University of St.Gallen (HSG) is committed to educating over 10,000 students and, as one of the largest employers in the region, offers around 3,500 employees an attractive and innovative environment in research, teaching, continuing education and administration."