yellowshark
Winterthur
IT Support Specialist (80-100%) - MS 365 & Workplace
- 19 October 2026
- 100%
- Permanent position
- CHF 65 000 - 85 000 /year
- 8400 Winterthur
About the job
You find solutions where others see error messages? Then support our team to ensure our IT simply works.
You enjoy IT, like working with people, and keep a cool head even with tricky technical problems? You want to competently support users and at the same time further develop your technical know-how?
Then we are looking for you to strengthen our IT team!
- Support with MS365, especially Outlook, Exchange Online, Teams, SharePoint and other applications.
- Installation, configuration and maintenance of Windows workstations, notebooks and peripherals.
- Support in managing and provisioning end devices with MS Intune.
- Setting up and deactivating user accounts, devices and access rights as part of onboarding and offboarding.
- Experience in IT support or in the maintenance of Windows workstations with Microsoft 365 and common Office applications.
- Basic knowledge of user administration, permissions and networks.
- A structured, independent and solution-oriented way of working & the ability to explain technical matters.
- Team spirit, reliability and a strong service orientation.
- Fluent German skills in spoken and written form, English and French are an advantage
- Mandatory: Residence in Switzerland
A collegial team that shares knowledge and supports each other.
A modern IT environment with Microsoft 365 and current workplace technologies.
Room to contribute your own ideas and actively improve support processes.
Opportunities for professional development and further training.
You enjoy IT, like working with people, and keep a cool head even with tricky technical problems? You want to competently support users and at the same time further develop your technical know-how?
Then we are looking for you to strengthen our IT team!
Tasks
- Receiving, analysing and resolving IT requests and incidents in 1st and 2nd level support.- Support with MS365, especially Outlook, Exchange Online, Teams, SharePoint and other applications.
- Installation, configuration and maintenance of Windows workstations, notebooks and peripherals.
- Support in managing and provisioning end devices with MS Intune.
- Setting up and deactivating user accounts, devices and access rights as part of onboarding and offboarding.
Profile
- Training in the field of computer science, for example as an ICT specialist EFZ, or equivalent practical professional experience.- Experience in IT support or in the maintenance of Windows workstations with Microsoft 365 and common Office applications.
- Basic knowledge of user administration, permissions and networks.
- A structured, independent and solution-oriented way of working & the ability to explain technical matters.
- Team spirit, reliability and a strong service orientation.
- Fluent German skills in spoken and written form, English and French are an advantage
- Mandatory: Residence in Switzerland
Additional Information
A varied working day with different technical challenges.A collegial team that shares knowledge and supports each other.
A modern IT environment with Microsoft 365 and current workplace technologies.
Room to contribute your own ideas and actively improve support processes.
Opportunities for professional development and further training.
