Banquet Porter (M/F/X) Fixed-term Contract

About the job

Fairmont Hotels and Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, with 34 more in preparation, across 30 countries worldwide, stretching from the beaches of Hawaii to Canada’s preserved national parks, through the heart of London and the deserts of the United Arab Emirates.

Fairmont Le Montreux Palace:

Located on the shores of Lake Geneva with magnificent views of the Alps, the Fairmont Le Montreux Palace is a distinguished hotel, a member of the Accor group, the Fairmont brand, and affiliated with Swiss Deluxe Hotels. Boasting an unparalleled worldwide reputation characterised by 236 luxurious rooms and suites and a most refined gastronomic experience, the Fairmont Le Montreux Palace is truly an enchanting place. Its six restaurants and bars offer a wide selection of delights sure to satisfy the most discerning palates. The Montreux Jazz Café is the must-visit spot to feel the rhythm of the Festival 365 days a year in the magical setting of the Fairmont Le Montreux Palace, the MP’s Bar & Grill is a high-end restaurant with a relaxed atmosphere specialising in grilled dishes unmatched in the region, and Funky Claude’s Bar is the undisputed place to land late into the night to enjoy an incredible line-up of traditional and exclusive cocktails to the beat of the best live scene in town. Fairmont Le Montreux Palace also specialises in hosting congresses, meetings, and seminars. The Fairmont Spa is a 2000 m² wellness area dedicated to fitness, relaxation, and beauty.

Reporting to the Banquets & Breakfast Manager, the key responsibilities and duties of the role include, but are not limited to:

• Consistently providing professional, friendly, and engaging service
• Setting up and dismantling rooms according to Service Orders (SO)
• Reviewing Service Orders (SO) daily
• Ensuring the good condition of equipment in the rooms
• Responding to client requests
• Carefully executing the service tasks assigned
• Recognising the group leader and ensuring quality service
• Being flexible and cooperative in all circumstances, especially when collaborating with another department on occasion
• Committing to the quality of service, discretion, and complete honesty
• Maintaining a professional attitude, smiling, and remaining calm at all times
• Respecting ergonomic work standards in health & safety rules, hygiene, and sanitary requirements
• Adhering to the department and company policies, procedures, and service standards

Any other tasks as assigned

• Fluency in French
• Knowledge of English is an asset
• Driving licence
• Autonomous: time management, work organisation, and economy of movement
• Physical work capacity
• Attention to detail
• Problem-solving skills
• Rigor
• Team spirit
• Flexibility and initiative

VISA REQUIREMENTS

To work in Switzerland, the candidate must hold a Swiss work permit or be from an EU-17 or EU-8 European country.

Please note that only applications submitted through our recruitment site https://careers.accor.com/fr/fr will be considered.

BENEFITS

• Accommodation possibility subject to availability
• One meal per working day (benefit in kind)
• Discounts at various local businesses
• Preferential rates within the Accor Group, at our outlets, and in the Swiss Deluxe Hotels portfolio
• Join us and discover all our other benefits…

Additional Information

Our Values

Respect:
We value the needs, ideas, and individuality of others. We treat everyone with fairness and dignity.

Belonging:
We celebrate our differences. We support each other and are always united.

Integrity:
We build trust through mutual respect and authenticity.

Empowerment:
We have the power to take initiative and anticipate moments that create unforgettable experiences.

Excellence:
We build authentic connections and cherish every opportunity to make those around us feel special.

Diversity and Inclusion

Fairmont is committed to creating an inclusive environment where diverse talents thrive. We welcome candidates from all backgrounds to join our team.

Employee Benefits:
Join our team and enjoy a range of exclusive benefits for colleagues, including free upgrades, extended stays, discounted stays at Fairmont and Raffles properties, special discounts on dining and wellness, as well as additional luxuries to enhance your experience. We believe it is important to take care of our team, ensuring your hard work is rewarded with exceptional benefits.