Fashion Advisor 60% - 80% (M/F/NB) - Permanent Contract - KIABI Fribourg

About the job

Company Description

HERE, it’s KIABI!

We do "a job I love, with people I love, for customers I love". Our culture is based on simplicity, trust, respect and commitment. We dare to be different and innovative to shake up the fashion and retail sectors. We offer a fulfilling environment where well-being and professional development go hand in hand.

To strengthen our team at the Fribourg store, we are looking for a Versatile Fashion Advisor at 60-80%.

A true ambassador of the brand, you enjoy customer contact and take pleasure in supporting each client throughout their shopping journey. Versatile, you work across different areas of the store and contribute daily to providing a quality customer experience.

On a daily basis, you ensure welcoming, advising and checkout, while maintaining your area in good order. You actively participate in restocking merchandise, shelving new collections, applying merchandising rules and enhancing product presentation. Thanks to your autonomy, you manage your priorities and ensure the sales area remains attractive, organised and commercial.

Why join us?

• Join a dynamic, caring team passionate about customer satisfaction.
• Work in a company recognised for its work atmosphere and development opportunities.
• Benefit from an onboarding process and regular training through the Kiabi Academy.
• Actively participate in store life and contribute to its daily success.
• Enjoy an environment that values autonomy, initiative and team spirit.

At Kiabi, it is above all your personality, energy and desire to please our customers that will make the difference.

Job Description

As a Fashion Advisor, you are at the heart of the customer experience and the life of your department. Your main tasks are:

• Welcome, advise and build customer loyalty by offering a warm and personalised shopping experience.

• Ensure daily restocking of merchandise to guarantee product availability and an always attractive department for our customers.

• Manage your department autonomously: ensure its good condition, organisation, quality of merchandising and highlight collections in accordance with Kiabi standards.

• Participate in receiving and processing merchandise, from unpacking to placement on the sales floor.

• Contribute to the store’s commercial performance through your commercial sense, product knowledge and involvement in promotional activities.

• Demonstrate versatility by working across different store sectors and adapting to activity priorities.

• Ensure a safe and pleasant environment by respecting company procedures and safety rules.

At Kiabi, we are primarily looking for a dynamic, autonomous, organised person with a true sense of customer service, capable of managing their department while actively contributing to the team’s collective success.

Qualifications

What we are looking for in you:

• Customer commitment and passion for fashion: strong service orientation and active listening to meet needs.
• Proactivity and adaptability: autonomy, responsiveness and versatility in facing daily challenges.
• Strong team spirit: active collaboration, sharing expertise and collective involvement.
• Operational mastery: knowledge of omnichannel sales techniques, merchandising, business tools and ability to interpret commercial indicators.
• Proficiency in several languages (French, German, Italian) is a major asset for success in this role.

Ready to take on this exciting challenge? Don’t wait any longer, apply now to make this "opening-adventure" a complete success! Send us your application - CV and cover letter

Additional Information

Kiabi is committed!

We are an inclusive employer: all applications are carefully considered, respecting Swiss and local laws and equal opportunities.

To learn more about KIABI, we invite you to visit our career site, here .