System Support Manager

About the job

• Development of logistical concepts (e.g. maintenance concepts with definition of repair competencies, etc.)
• Support of comprehensive support for a product (implementation of maintenance concept, ensuring long-term availability of spare parts, creation of training concepts, etc.)
• Processing of logistical products including planning and calculating logistical services with creation of specific service descriptions
• Conducting the demand determination of spare materials and special tools
• Triggering material procurement and monitoring timely delivery
• Coordinating the acceptance of peripheral material by the customer
• Supporting the system manager in the technical and logistical area
• Technical and administrative on-site support of the troops as well as base logistics
• Conducting technical and logistical clarifications and documentation in cooperation with the ILS manager
• Processing technical solution variants in the change service
• Creating life cycle files (requesting the necessary data)
• Creating change cost requests (offers with service description) for the AeD phases II, III and IV)
• Supporting the processing of analyses and reports
• Representing individual improvement points in internal and external meetings

• Completed technical training (specializing in mechanical engineering or electrical engineering), ideally further training as a technician HF or business specialist / technical salesman
• Knowledge in the field of armored vehicles, experience in the military logistics environment as well as maintenance is an advantage
• Experience in the field of design (mechanical / electrical) and/or ILS is an advantage
• Experience in project management is an advantage
• Solid MS Office skills and in SAP (S4/Hana)
• Team-oriented, flexible, independent and responsible work
• Business fluent German, good English skills, French skills are an advantage

About 3000 employees of RUAG and RUAG Real Estate make a significant contribution to the security of Switzerland every day. They ensure that the Swiss Army as well as other operational and security organizations can always fully perform their tasks.

• Completed technical training (specializing in mechanical engineering or electrical engineering), ideally further training as a technician HF or business specialist / technical salesman
• Knowledge in the field of armored vehicles, experience in the military logistics environment as well as maintenance is an advantage
• Experience in the field of design (mechanical / electrical) and/or ILS is an advantage
• Experience in project management is an advantage
• Solid MS Office skills and in SAP (S4/Hana)
• Team-oriented, flexible, independent and responsible work
• Business fluent German, good English skills, French skills are an advantage

• Development of logistical concepts (e.g. maintenance concepts with definition of repair competencies, etc.)
• Support of comprehensive support for a product (implementation of maintenance concept, ensuring long-term availability of spare parts, creation of training concepts, etc.)
• Processing of logistical products including planning and calculating logistical services with creation of specific service descriptions
• Conducting the demand determination of spare materials and special tools
• Triggering material procurement and monitoring timely delivery
• Coordinating the acceptance of peripheral material by the customer
• Supporting the system manager in the technical and logistical area
• Technical and administrative on-site support of the troops as well as base logistics
• Conducting technical and logistical clarifications and documentation in cooperation with the ILS manager
• Processing technical solution variants in the change service
• Creating life cycle files (requesting the necessary data)
• Creating change cost requests (offers with service description) for the AeD phases II, III and IV)
• Supporting the processing of analyses and reports
• Representing individual improvement points in internal and external meetings