ITRIS AG
Spreitenbach
Yesterday
Servicedesk Coordinator & Vocational Trainer (m/f)
- 29 May 2026
- 100%
- Spreitenbach
Job summary
Join the ITRIS Group, a leading IT service specialist with over 500 employees in Switzerland. This is a great opportunity in a dynamic work environment!
Tasks
- Coordinate the helpdesk and provide user support.
- Train our IT apprentices and manage escalations.
- Maintain IT infrastructure documentation and operations.
Skills
- You need a degree in IT or equivalent training.
- Organizational skills and structured work approach.
- Customer service experience and team player mentality.
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About the job
The ITRIS Group, headquartered in Spreitenbach, employs over 500 staff across Switzerland. As a leading service specialist in the IT business as well as in the medical sector, we have made a name for ourselves in Switzerland. We are also a well-known contact for the sales of holistic solutions and in IT project business.
To strengthen our internal IT department, we are looking for an initiative and committed individual for our headquarters in Spreitenbach as
Servicedesk Coordinator & Vocational Trainer (m/f)
Your area of responsibility
- Coordination of the helpdesk
- Vocational trainer for our IT apprentices
- User support and operation of the internal IT infrastructure (clients, servers, network)
- Troubleshooting and fault resolution
- Creating and maintaining IT infrastructure documentation
- Escalation management for business-critical faults
- Collaboration in operational activities together with other internal IT staff
Your profile
- You have vocational training in IT or an equivalent education or further training
- Further training and experience as a vocational trainer
- You are an organisational talent with a structured way of working
- Experience in IT infrastructure support and customer service
- Service-oriented team player with initiative
- German as a native language and good English skills
- Independent and precise working style
We offer you
These and other benefits are offered to you by ITRIS. More information here!
- Competence centre consisting of over 500 employees in various fields
- Opportunities for development in various specialist areas
- Company-wide and cross-level informal culture
- Modern workplace
- Ongoing development and training opportunities
- Independent field of activity where you can apply and further develop your extensive professional knowledge
- Attractive employment conditions
- Home office option
- 5 weeks holiday
- Various perks (employee discounts, free parking spaces, free fruit, coffee and drinks)
- Regular team events and staff occasions and very good social benefits
We only consider online applications via our application tool with photo, CV and certificates. We look forward to your application!
We wish to fill this position without the support of external recruitment agencies.
