V-ZUG AG
Zug
Service Technician – Valais Region
- 07 August 2026
- 100%
- Permanent position
- Zug
Job summary
Join V-ZUG as a Field Technician in Réchy, where you’ll thrive! Enjoy a dynamic work environment with great benefits.
Tasks
- Independently diagnose and repair washing machines and dryers.
- Provide reliable repair quotes and assess replacement needs.
- Advise customers on appliance use and maintenance thoroughly.
Skills
- Completed vocational training in a manual or electrotechnical field.
- Strong electrotechnical knowledge with a pragmatic approach.
- Fluent communication in German and French is essential.
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About the job
You work 100% from your base in Réchy, with an assigned service vehicle and an intervention area extending from Gletsch to Montreux
- You independently handle the diagnosis, repair and maintenance of washing machines and tumble dryers directly at our customers’ premises, within an area close to your home. Each day brings its own new challenges
- You prepare reliable repair quotes and judiciously assess when a repair is appropriate or when replacement is the best solution
- You advise customers on the use, maintenance and connection options of the appliances, taking the time to answer their questions
- You document your interventions digitally via a tablet (service reports, daily closures, quotes) thoroughly, accurately and on time.
- You communicate daily with your team and the service centre and stay informed about technical developments and industry news
- You have completed vocational training in a manual or electrotechnical profession (CFC or AFP), ideally as an electrical installer, electronics technician or in a comparable profession
- You have good knowledge of electrotechnics and approach problems methodically, confidently and pragmatically. NIV 15 training is an asset or you are willing to obtain it with us
- You enjoy customer contact and can explain technical topics simply and understandably
- You work independently and reliably, even when the workload is high
- You are in good physical condition and comfortable with demanding interventions
- You communicate easily in German and French; any other language is an advantage
- You hold a category B driving licence
Mathias Studer, Centre Manager, will be happy to provide you with further details. Direct phone line: 058 767 30 01.
Applications submitted by recruitment agencies will not be considered for this position. Any unsolicited applications sent without prior mandate will not result in any placement fees.
Everything clear? Then apply without delay.
The Field Service Switzerland puts all its energy, expertise and passion at the service of our customers to ensure the flawless operation of our premium appliances. With 16 locations throughout Switzerland, we are always nearby: reliable, solution-oriented and close to people. Installation, maintenance or repair: we provide excellent service directly on site. With us, you are often on the move, in contact with customers, and you are part of a close-knit team that supports each other daily and celebrates successes together.