yellowshark
Sursee
Junior IT System Engineer / Supporter (m/f) 80-100%
- 04 November 2026
- 100%
- Permanent position
- CHF 75 000 - 85 000 /year
- 6210 Sursee
About the job
The company is an established IT service provider implementing modern, scalable solutions for demanding customers in the SME and enterprise sectors. We are looking for a committed IT support professional who competently handles technical enquiries, monitors security processes, and actively participates in innovative projects. The position offers an agile working environment with high personal responsibility, individual development opportunities, and hybrid working models.
- Performing system maintenance as well as proactive monitoring of infrastructures
- Participation in the implementation of diverse IT projects
- Analysis and escalation of security-relevant system messages in monitoring
- Support in 1st and 2nd level support for Microsoft technologies
- Extensive experience in 1st and 2nd level support
- Solid know-how in Microsoft 365 and Windows
- Independent working style with high self-organisation and reliability
- Strong communication skills and customer-oriented thinking required
- Solid German language skills, good level of English advantageous
- Participation in comprehensive training and further education
- Convenient commute with available company parking spaces
- Positive working atmosphere and team cohesion
- Promotion of work-life balance through flexible working hours
Responsibilities
- Coordination and handling of technical support enquiries in the customer environment- Performing system maintenance as well as proactive monitoring of infrastructures
- Participation in the implementation of diverse IT projects
- Analysis and escalation of security-relevant system messages in monitoring
- Support in 1st and 2nd level support for Microsoft technologies
Profile
- Completed IT training or comparable professional experience- Extensive experience in 1st and 2nd level support
- Solid know-how in Microsoft 365 and Windows
- Independent working style with high self-organisation and reliability
- Strong communication skills and customer-oriented thinking required
- Solid German language skills, good level of English advantageous
Additional Information
- Attractive social benefits and remuneration- Participation in comprehensive training and further education
- Convenient commute with available company parking spaces
- Positive working atmosphere and team cohesion
- Promotion of work-life balance through flexible working hours
