General Services Staff at the Cantonal Sociopsychiatric Organization (OSC), Mendrisio

About the job

General Services Staff at the Cantonal Sociopsychiatric Organization (OSC), Mendrisio

Class and annual salary (including 13th month salary):

1 41,834.-- / 64,005.--

Tasks:

• hotel service, cleaning:
• performs cleaning and disinfection (equipment and buildings) according to the instructions and schedule set by the responsible persons
• uses cleaning products in accordance with service regulations
• uses equipment and work machines taking care of maintenance and promptly reporting any repair needs
• respects the rules for personal protective equipment (PPE) and ensures workplace safety
• respects institutional rules regarding users' personal belongings
• collaborates with care staff and transmits, within the limits of their knowledge and skills, information related to their work and users' behavior, without interfering in the users' therapeutic plan
• if necessary, supports other groups of the Hotel Service and collaborates with the Catering Service
• hotel service, laundry, tailoring:
• manages dirty laundry in the laundry according to instructions and work guidelines
• handles clean laundry according to instructions and prepares it for distribution, within Casvegno and for external clients
• labels company, personal, and work clothes laundry
• supports users in daily laundry activities, in collaboration with Inclusive Professional Areas (API)
• uses equipment and work machines taking care of maintenance and promptly reporting any repair needs
• respects the rules for personal protective equipment (PPE) and ensures workplace safety
• performs cleaning and disinfection (equipment and buildings) of the laundry according to instructions and schedule set by the responsible persons
• if necessary, helps with cleaning Casvegno buildings and collaborates with the Catering Service
• catering service:
• performs cleaning and disinfection (equipment and buildings) according to instructions and work plans set by the responsible persons
• performs daily dishwashing
• prepares vegetables for meals (cutting and cleaning) and collaborates with cooks in meal preparation
• assists in meal distribution: on the conveyor belt and/or at the counter, independently prepares breakfasts and fulfills food requests for wards and residential units
• if necessary, collaborates with the Hotel Service
• uses equipment and work machines taking care of maintenance and promptly reporting any repair needs and uses cleaning products in accordance with service regulations
• respects the rules for personal protective equipment (PPE) and ensures workplace safety

Requirements:

• Federal Certificate of Competence (AFC) as a domestic economy employee or operator for regular and maintenance cleaning is a preferred qualification
• proven experience in the hotel and/or catering sector is a preferred qualification
• availability to work shifts (including weekends and holidays)
• good command of the Italian language (spoken and written)
• flexibility, organizational and interpersonal skills
• teamwork attitude
• willingness to work in contact with people in the sociopsychiatric field
• knowledge of the Ticino region

Special notes:

• depending on needs, candidates may be contacted for possible part-time/full-time employment. Candidates are invited to indicate the desired percentage in their application
• availability of the candidate to work irregular hours and shifts (holidays and nights)
• as this is an annual competition, with the possibility of being hired during 2026, candidates will not receive a positive or negative response. They will only be informed about the validity of their application in relation to the required qualifications
• applications without a cover letter, curriculum vitae (CV), and certificates/diplomas listed in the requirements will be rejected outright. The possibility to resubmit the application with all required documentation remains unaffected
• candidates who participated in the 2025 General Competition, if still interested, must resubmit the application with all required documentation
• applications without a cover letter, curriculum vitae (CV), and certificates/diplomas/CRS recognition for foreign diplomas listed in the requirements will be rejected outright. The possibility to resubmit the application with all required documentation remains unaffected

Application conditions:

• applications must be submitted online. Other forms of application will not be considered valid
• in addition to the documents to be submitted at the time of online application (cover letter and motivation, curriculum vitae, diplomas, certificates, and work attestations), additional documentation may be requested later (criminal record with related self-certification and health status self-certification)

Employment conditions:

• appointment or assignment: as provided by the Law on the organization of State employees and teachers of March 15, 1995 (LORD) and the related Regulation. Any changes in law concerning salary and organization are explicitly reserved
• working hours: 42 hours per week (for a 100% employment relationship), flexible or according to service needs

Deadline:

October 31, 2026

Further information can be obtained from Ms. Mirjam Trinkler, Head of Catering Service, tel. 091 816 55 58 or Mr. Ertan Husoski, Head of Hotel Service, tel. 091 816 55 54.