Team Leader Administration Sales Support & Export (m/f/d) 80-100% - Schaerer AG

Team Leader Administration Sales Support & Export (m/f/d) 80-100% - Schaerer AG

Activity:

• Professional and disciplinary leadership of the Administration Sales Support & Export team with seven employees
• Planning, coordination and optimization of all export processes from order receipt to delivery and invoicing (order to invoice)
• Ensuring timely order processing, documentation and customs processes
• Contact person for internal departments (sales, logistics, production, product management, distribution) as well as external partners (freight forwarders, customs service providers, authorities)
• Development and implementation of standard processes, workflows and key figures (KPIs)
• Continuous improvement of service performance, reduction of errors, increase in efficiency
• Training and further development of team members (product schemes, customs regulations, IT systems)
• Budget responsibility for the internal export department (cost control, tools, training)
• Planning,

Coordination and optimization of all export processes from

order receipt to delivery and invoicing (order to

invoice)

• Ensuring timely order processing, documentation and customs processes
• Contact person for internal departments (sales, logistics, production, product management, distribution) as well as external partners (freight forwarders, customs service providers, authorities)

Monitoring import/export regulations, customs tariffs, preference certificates, certificates of origin and other compliance topics

• Development and implementation of standard processes, workflows and key figures (KPIs)
• Continuous improvement of service performance, reduction of errors, increase in efficiency
• Training and further development of team members (product schemes, customs regulations, IT systems)

Support for international projects, new product introductions, peripheral and special processes (e.g. SUPPLY-Chain-Readiness)

• Budget responsibility for the internal export department (cost control, tools, training)
• Planning, coordination and optimization of all export processes from order receipt to delivery and invoicing (order to invoice)

Profile:

• Completed studies in business administration, logistics, export management or comparable qualification; alternatively commercial training with corresponding professional experience
• Several years of professional experience in export/internal sales, ideally first leadership experience
• Sound knowledge of customs and trade regulations (EU, possibly NAFTA/USMCA, Incoterms), preference agreements, certificates of origin
• Very good knowledge of ERP/CRM systems, ideally SAP ERP/SD or comparable tools
• Analytical skills, process understanding, hands-on mentality
• Fluent German and English skills; additional languages are an advantage