Assistant Head Waiter

About the job

The Fairmont Monte Carlo is a luxury hotel located in the heart of the Principality of Monaco. It features 596 rooms, suites, and residences as well as four restaurants, three bars, a Fitness Center, a Spa, two swimming pools, Room Service, and a Catering service.

• Consistently provide professional, friendly, and pleasant service
• Ensure that assigned tables are set according to defined standards
• Ensure customer satisfaction at all times
• Use suggestive selling techniques and promote products indicated by the Head Waiter in charge
• Organize your section and manage your Restaurant Assistants
• Clear tables and tidy the dining room with respect for the equipment
• Advise customers on the menu composition in an informative and helpful manner
• Respect policies, procedures, and service standards related to the point of sale

• Fluency in French and English – Italian would be a plus
• Previous experience in service would be ideal
• Excellent communication and organizational skills
• Strong interpersonal and problem-solving skills
• Ability to work effectively under pressure in a fast-paced and team environment
• Ability to focus attention on guests' needs while remaining calm and courteous at all times

• Meal allowance
• Transport allowance
• Company health insurance with 50% coverage by the social fund
• Discounted rates within the hotel (dining, hairdresser, spa, etc.)
• Discounted rates at Accor group hotels