Project Manager E-Commerce & Merchandising (80–100%)

About the job

Since 2009, GONSER AG has been very successful in Swiss online retail and has developed into a dynamic company with over 70 employees in recent years. On GONSER.CH, we offer a wide range of garden, home, and leisure products. Our recipe for success: fair prices, fast shipping, and a young, motivated team that provides our over 1,000,000 customers with uncomplicated service every day.

Due to continuous growth, we are immediately looking to strengthen our team with a proactive, customer-oriented, and analytical personality for the role of

Project Manager E-Commerce & Merchandising (80–100%)

Do you know what makes a good product presentation in an online shop and want to measurably improve it with data, automation, and new tools? Do you like to contribute your own ideas and implement them independently? Then you are exactly right with us.

As Project Manager E-Commerce & Merchandising, you will further develop product discovery and the presentation of our product content in the webshop. You optimise search, filters, and product recommendations based on data and tests, automate content processes, and examine where new tools and AI can help us progress. You drive your projects forward from idea to implementation, together with the involved departments. In day-to-day business, you support our Product Content Managers and thus recognise first-hand where processes can be improved. A versatile role with plenty of creative freedom and an enthusiastic team awaits you.

Your challenge

Further development of a customer-friendly and sales-promoting product presentation in text and image

Coordination of improvements to search, filters, product recommendations, and category structures

Optimisation and scaling of processes for content creation, approval, and maintenance

Introduction of new technologies, AI support, and automation solutions, as well as further development of existing solutions

Further development of internal team reporting and derivation of concrete improvements from content and shop metrics

Identifying optimisation potential and independently managing projects in collaboration with the involved departments

Contributing test ideas and accompanying A/B tests to optimise the Product Detail Pages

What is important to us

You bring 2–3 years of experience in product content, merchandising, or UX in a digital environment, ideally in e-commerce

You have already independently managed projects or subprojects and know how to clarify requirements and coordinate implementation

You have a good understanding of customer experience and sales-oriented product communication and can empathise with the needs of our customers

You think analytically and economically, can interpret data, and derive concrete optimisations from it. Experience with A/B testing is a plus

You are interested in AI-supported tools and automations and recognise where they can usefully support content processes

You communicate clearly, work in a structured manner, and can prioritise and advance joint solutions in collaboration with different departments

You bring high initiative, independently recognise improvement potential, and remain pragmatic and persistent in implementation

You have basic knowledge of SEO and understand how product content and category structures are prepared in a search engine-friendly manner

Knowledge of web analytics tools and experience with HTML are advantageous

Our offer

The opportunity to shape exciting content in the long term and provide customers with real added value

A collegial team with short decision-making paths and flat hierarchies

Attractive employee discounts on our range

A modern workplace in the Lucerne area, only 15 minutes from the station (Hergiswil Matt)

From 2028, we will work centrally in Lucerne, only a 10-minute walk from the station

5 weeks of holiday per year

Flexible working with home office options and individually adjustable annual working hours

Curious? Then we look forward to your application! For this position, we work with an external recruiting partner who handles the initial selection of applications. Please send your application by email to barbara.wieser@digitalheads.ch.