Client Advisor Rolex - Titlis (m/f/d)

Bucherer is the leading brand in Europe for the trade of high-quality watches and jewelry. Continuous inspiration for our customers, perfect hospitality, and lived passion are at the heart of the Bucherer philosophy.

Client Advisor Rolex - Titlis (m/f/d)

in the new Rolex sales store amidst an impressive mountain panorama on the Titlis (3,020 m above sea level)

Your tasks

• You will assist our demanding national and international customers in purchasing high-quality branded watches
• You create an unforgettable customer experience and have the ability to develop a significant loyal customer relationship
• You enthusiastically act as a Brand Ambassador and position our exclusive products using your expert knowledge and storytelling skills
• Implementation of CRM guidelines
• Active network maintenance, retention, and expansion of the customer base
• Responsible for the smooth running of daily business
• Ensuring optimally presented sales areas, shop windows, and display cases
• Participation and assistance at customer events
• Collaboration in specific projects

Your skills

• Training in retail, hospitality/gastronomy, watch and jewelry industry
• Several years of experience in the luxury segment of retail
• Solid expertise in the watch sector
• Fluent German and English skills, both spoken and written
• IT affinity present
• Hospitality, sales flair
• Open and customer-oriented personality with a strong service orientation
• Entrepreneurial thinking and acting
• Style confidence, professional appearance, and courteous manners
• High level of empathy and intercultural skills in dealing with our local and international customers

Our strengths - your advantages

In May 2026, we will open our newly designed Rolex Boutique on the Titlis – more modern, exclusive, and with an even stronger focus on the customer experience in one of the most spectacular locations in Switzerland. To successfully implement this milestone, we are starting early with a targeted recruiting and onboarding program. From December 2025, we begin with thorough training in the sales store in Lucerne before employees start their new workplace at high altitude in time for the opening. More information about the project: Project TITLIS – The Future of the Swiss Alps

We offer you extremely versatile tasks in a demanding international environment. We promote learning on the job and develop skills through targeted further training.

Your contact

Bucherer AG

Ms. Monique Leeser

HR Business Partner

http://www.bucherer.com/jobs