Waiter/Waitress (Montreux Jazz Café/Funky Claude’s Bar) (M/F/X) - 2 months fixed-term contract

About the job

Company Description

Located on the shores of Lake Geneva and facing the magnificent view of the Alps, the Fairmont Le Montreux Palace hotel is a distinguished establishment, a member of the Accor group, the Fairmont brand, and affiliated with Swiss Deluxe Hotels. Boasting an unparalleled worldwide reputation characterised by 236 luxurious rooms and suites and a highly refined gastronomic experience, the Fairmont Le Montreux Palace hotel is truly an enchanting place. Its six restaurants and bars offer a wide range of delights sure to satisfy the most demanding palates. The Montreux Jazz Café is the must-visit spot to feel the rhythm of the Festival 365 days a year in the magical setting of the Fairmont Le Montreux Palace, the MP’s Bar & Grill is a high-end restaurant with a relaxed atmosphere specialising in grills that is unmatched in the region, and Funky Claude’s Bar is the undisputed place to land late into the night to enjoy an incredible line-up of traditional and exclusive cocktails to the beat of the best live scene in town. Fairmont Le Montreux Palace also specialises in hosting congresses, meetings, and seminars. The Fairmont Spa is a 2000 m² wellness area dedicated to fitness, relaxation, and beauty.

Job Description

At Fairmont Le Montreux Palace, every meal is an invitation to discover unique flavours in an exceptional setting, accompanied by personalised service. Passionate about the art of service and driven by customer satisfaction, you enjoy working in a team and possess an innate sense of service, always with a smile.

Please note that the kitchen intern position is offered for the period from November to December.

Presentation of the points of sale:

The Montreux Jazz Café is the must-visit spot to feel the rhythm of the Festival 365 days a year in the magical setting of the Fairmont Le Montreux Palace

At Funky Claude's Bar, our customers discover refined cocktails and unique flavours, all in an electrifying musical atmosphere every evening.

General Missions:

Reporting to the Head Waiter, the essential responsibilities and functions of the position include, but are not limited to:

• Assisting the Head Waiter in all their duties and relieving them of certain tasks
• Participating in the smooth running of the service and informing the head waiter of received information
• Checking deliveries of drinks, pantry supplies, or other provisions, and ensuring stocks are properly stored
• Regularly replenishing consoles with clean cutlery, clean glasses, and various condiments as part of the mise en place
• Perfecting technical and theoretical knowledge to ensure perfect service for a demanding clientele
• Consistently offering professional, friendly, and engaging service
• Serving dishes and drinks according to standards
• Being flexible and cooperative in all circumstances, especially if required to work in another department occasionally
• Participating in cleaning tasks
• Knowing the concept of the Montreux Jazz Café (History, Festival history, founder) and Funky Claude’s Bar
• Perfectly knowing the menu offerings, all dishes of the Montreux Jazz Café and Funky Claude’s Bar, their garnishes, contents, and preparation methods
• Committing to the quality of service, discretion, and perfect honesty
• Maintaining a professional attitude, smiling, and staying calm at all times
• Learning the technical and emotional standards of LQA and applying them
• Implementing all necessary actions to provide quality service
• Respecting ergonomic work standards, health & safety rules, hygiene, and sanitary prescriptions
• Respecting the policies, procedures, and service standards of the department and company
• Being responsible for the proper execution of mise en place and preparation of their area
• Any other assigned tasks

Qualifications

• At least 6 months prior experience in service
• Fluency in French
• Good knowledge of English
• Knowledge of a third language is an asset
• Recognised diploma in service is an asset
• Previous experience in 4* or 5* hotel is an asset
• Ability to work in a team
• Flexibility and initiative
• Ability to work effectively under pressure in a fast-paced environment
• Flexibility and availability in working hours
• Good presentation, neat and conscientious

Additional Information

VISA REQUIREMENTS

To work in Switzerland, the candidate must hold a Swiss work permit or be from an EU-17 or EU-8 European country.

Please note that only applications sent through our recruitment site https://careers.accor.com/fr/fr will be considered.

BENEFITS

• Accommodation possibility subject to availability
• 1 meal per working day (benefit in kind)
• Discounts in various local businesses
• Preferential rates within the Accor Group, at our points of sale, and in the Swiss Deluxe Hotels portfolio
• Join us and discover all our other benefits…

ABOUT FAIRMONT HOTELS

"Turning moments into special memories"

Driven by a commitment to excellence, we continuously evolve to meet the ever-changing desires and expectations of our guests and colleagues, while preserving our iconic heritage.

Charismatic • Connected • Precious • Exceptional

At Fairmont, we have one passion: to offer our guests the most extraordinary destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates and the heart of London, our guests choose our hotels for their incredible locations. Our hotels are designed by combining unique architecture with creative and artistic décor, complemented by superb facilities and attentive service to provide an unforgettable guest experience. That is why you will find exceptional career opportunities in North America, the Caribbean, Europe, Africa, the Middle East, and Asia-Pacific, as well as the best training, career development, recognition, and reward opportunities in the industry.

Attentive service.

At the heart of our service promise is our staff, conscientious and caring employees equipped with the tools necessary to deliver memorable service.

For over a century, we have been closely connected to the communities around us. With us, precious moments are celebrated and history is made.

Our teams are guided by values of respect, integrity, teamwork, responsibility, and excellent service; we uphold the highest ethical and quality standards and treat all colleagues with fairness and dignity. A leader in community and environmental matters, Fairmont is also renowned for its eco-responsible tourism practices and its recognised Environmental Partnership programme. A promising future awaits you.

Experience The Grandest of Feelings

The wait is over. The time has come to offer guests an unparalleled experience. Take them behind the scenes of a Broadway show, fly over the Swiss Alps in a private helicopter, enjoy a 24-carat facial in the most luxurious spa in Dubai, and experience the elegance and exceptional hospitality of our establishments.

These experiences evoke the thrill of discovery, the resonance of history, the romance of the senses. Majestic landscapes and exclusive boutiques. Intimate meals and shared celebrations. A world of escape awaits them.

History is all around us, but every step taken is anchored in the present moment, and the promise of adventures to come continues to drive us forward.

WHY WORK AT ACCOR

At Accor, we recognise the value of our employees. By offering each of them a range of benefits throughout their career at Accor, wherever they are, we aim to honour all those who contribute to the Group’s success and influence.

We are much more than a global leader. We welcome you as you are, and you can find the job and brand that matches your personality.

By joining Accor, you write every chapter of your story and together we can imagine the hospitality of tomorrow. Discover the life that awaits you at Accor, https://careers.accor.com/fr/fr

Do what you love, take care of the world around you, dare to challenge the status quo! #BELIMITLESS