Stadler Rail Group
Bussnang, Altenrhein oder Wallisellen
11 hours ago
Stadler: PLM Supporter
- 23 April 2026
- 100%
- Bussnang, Altenrhein oder Wallisellen
Job summary
Stadler offers diverse opportunities for an international career. Join us to grow, take responsibility, and achieve great things together!
Tasks
- Analyze and resolve complex issues in 2nd-level support.
- Conduct system tests after updates and assist with rollouts.
- Document incidents and solutions, tracking in the ticket system.
Skills
- Technical education with experience in engineering and manufacturing.
- Knowledge of PLM environment and ITIL training preferred.
- Strong analytical skills for troubleshooting complex issues.
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About the job
Stadler offers versatile opportunities for an international career. At Stadler, you get the chance to grow beyond yourself, take on responsibility, and achieve great performance in a team. We are looking for motivated talents who want to shape the future of mobility with us. Are you ready to achieve great things with us?
YOUR AREAS OF RESPONSIBILITY
• Analysis and handling of complex malfunctions in 2nd-level support including escalation to 3rd-level
• Execution of system tests after updates, patches, and releases as well as support during rollouts and migrations
• Documentation of incidents, solutions, and system changes as well as tracking in the ticket system
• Collaboration in optimizing PLM processes and workflows based on user feedback
• Support in standardization and improvement initiatives in the system environment
• Creation and maintenance of documentation as well as close cooperation with IT and specialist departments
• Support in data maintenance and quality in the PLM ecosystem
YOUR PROFESSIONAL EXPERIENCE
• Technical or IT-related education as well as experience with engineering and manufacturing processes
• Knowledge in the PLM environment and ideally further training in ITIL or system training
• Experience with tools such as Teamcenter, CATIA, and SAP ERP
• Strong ability to analyze complex malfunctions using logs and system tools
• Experience in ticket and incident management as well as structured documentation
• Very good communication skills and high teamwork ability in interdisciplinary and international teams
• High service orientation, empathy, and understanding of user needs
YOUR BENEFITS
- Financial subsidies for ZVV or SBB subscription and fitness subscription
- Support for further training opportunities (financially or with part-time options)
- Catering options in the Migros canteen
Marusja Dukanovic
HR Business Partner
+41 79 507 43 10
