Caritas Schweiz Inland, Caritas Schweiz
Zürich
Clerical Officer Central Administration 80 - 100 % (m/f/d)
- 31 October 2026
- 80 – 100%
- Zürich
Job summary
Join Caritas Schweiz in making a difference across Switzerland and 20 nations. This role offers a collaborative work environment and valuable benefits.
Tasks
- Manage client data and ensure accurate dossier processing.
- Oversee client billing and insurance compliance for Zurich mandates.
- Collaborate with health and social work sectors for integrated support.
Skills
- Commercial training and 3 years in administration, preferably in public sectors.
- Strong communication and leadership skills are essential.
- Ability to adapt and thrive in a dynamic work environment.
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About the job
Doing the right thing. In Switzerland and in around 20 countries on four continents. Join us in committing to the vision of a solidaristic society, as
Clerical Officer Central Administration 80 - 100 % (m/f/d)
Caritas Switzerland has been operating asylum centres for families, individuals and unaccompanied minors (UAM) at currently five locations in the canton of Zurich on behalf of the Cantonal Social Office (KSA) since March 2024. The central administration is responsible for recording client master data as well as file mutations. In addition, all client-related invoices are checked, internal cost approvals obtained if necessary, posted and forwarded to the centre management for payment approval. Furthermore, the central administration ensures the insurance obligation of all clients in the Zurich mandates. For this cross-location activity, we are looking for reinforcement in the mandate office at Bleicherweg.
Your tasks
- Recording master data and forwarding files to the centres for processing
- Processing status changes and changes in household size
- Checking, processing and posting client-related invoices and credit notes in Tutoris
- Ensuring compliance with and further development of the guidelines of Caritas Switzerland in the administration and finance department
- Participation in the development of the organisational manual, work instructions and checklists
- Interdisciplinary collaboration (departments of health, social work and case management)
- Ensuring the insurance obligation of all clients in the Zurich mandates
- Processing all health-related invoices including premium and service billing as well as reclaiming from the health insurance
- Taking over a responsibility area (e.g. dental services) including creating/revising process flows, maintaining knowledge management and training the team in the area of responsibility, contact person for internal and external bodies in the area of responsibility
Our requirements
- Completed commercial training (at least E-profile)
- At least three years of professional experience in the administrative field, preferably in public social welfare and/or public administration in the canton of Zurich
- Knowledge and experience in the asylum sector
- At least one year of accounting experience, especially invoice processing including checking and posting
- Very good computer user skills (especially MS Office including Teams, SharePoint and Internet), ideally with case management software Tutoris
- Very good oral and written German skills
- Strong leadership and communication skills
- Ability and resilience to work in a dynamic environment
- Quick comprehension, networked thinking and acting
Workplace: City of Zurich, directly at Enge train station
Start of work: From 01.01.2027 or by arrangement
Caritas offers attractive employment conditions and an open working atmosphere at the heart of social issues. For the transformation towards role-based work, we rely on employees with a digital and agile mindset who enjoy participating in change processes and taking responsibility.
For information about this position, please contact Ms Stefanie Zweifel, Head of Central Administration, telephone +41 76 346 19 39.
We thank you for your interest and look forward to receiving your application by
Start of work: From 01.01.2027 or by arrangement
Caritas offers attractive employment conditions and an open working atmosphere at the heart of social issues. For the transformation towards role-based work, we rely on employees with a digital and agile mindset who enjoy participating in change processes and taking responsibility.
For information about this position, please contact Ms Stefanie Zweifel, Head of Central Administration, telephone +41 76 346 19 39.
We thank you for your interest and look forward to receiving your application by
13 November 2026 via the online portal.
