Shop Detective 40% (m/f/d) – Aargau / Solothurn Region

About the job

Your tasks with us:

• Monitoring the sales floor: You use the latest CCTV technologies to always keep an overview. You discreetly observe movements and activities in the sales areas and recognise suspicious behaviour early. Your sharp eye and attention contribute decisively to preventing shoplifting.
• Clarification of suspicion and detention: As soon as you discover theft or suspicious activity, you immediately take the initiative. You proceed calmly and confidently, check the identity of the suspicious person, and carry out detentions if necessary. You always act professionally and prudently. Your confident demeanour and calm manner help you to control the situation with composure in critical moments.
• Interviews and clarification: After a detention, you conduct the initial interviews with the affected persons. Your task is to precisely record all necessary information and prepare the case for possible further steps.
• Report preparation: Every incident requires detailed and precise reporting. You write written reports about suspicious activities and incidents, which serve as a basis for legal action or internal analyses.
• Support for sales staff: You advise the on-site staff, especially regarding security and prevention questions. Together with the team, you work to close security gaps and make the sales area even safer.
• Collaboration with external security services: In some cases, you work closely with external security services or the police. You act as the central contact person on site and coordinate further action in security-related matters.

What you bring:

• Self-responsibility and assertiveness – you act calmly and decisively, even in demanding situations
• Completed vocational training or an equivalent qualification
• Swiss citizen or permit C or EU/EFTA B
• Fluent German skills in spoken and written form
• Impeccable reputation (no criminal or debt register entries)
• Mobility (driving licence and own vehicle available)
• Physically fit and mentally resilient – you remain focused even in stressful situations
• Honest, discreet and responsible
• Adaptable, flexible and punctual
• Team player as well as independent
• Proficient PC user skills

What we offer:

• A varied and exciting activity where no day is like the other
• Independent work with plenty of scope for creativity
• Comprehensive induction and regular, paid further training
• A secure workplace with promotion opportunities and prospects
• The opportunity to obtain the federal professional certificate

Have we found you?

• Cover letter
• Current CV including photo
• Work references and certificates/diplomas