Internship - Digital & Client Engagement (Fluent French and German) - (M/F) - January 2027

The Perfumes Beauty activity asserts its uniqueness through a promise: to reveal the beauty of every woman in what is most unique about her through her perfume, makeup, and skincare products. This philosophy is largely inherited from Mademoiselle Chanel, who always worked to affirm her own independence and that of all women.

Within the Marketing team, and more specifically within the Digital & Client Engagement team, you take part in orchestrating the Perfumes & Beauty marketing plan for Switzerland.

Reporting to the Digital & Client Engagement manager, you participate in deploying the Swiss strategy, the in-store experience, and campaign launches in collaboration with Regional Marketing and the Communication and Client Experience departments.

YOUR MISSIONS:

E-retail:

• Ensure the transmission, uploading, and monitoring of new products with our e-retailers according to the campaign plan

• Coordinate online promotions with e-retailers

• Monitor our e-retail sites and ensure compliance with the CHANEL graphic charter

• Implement optimisations with our e-retailers within the CHANEL brand space

E-commerce:

• Monitor the e-merchandising animation plan for Perfumes & Beauty campaigns

• Coordinate and update the product assortment on chanel.ch

Customer Relationship Management (CRM):

• Follow up on BAT proofs with the regional marketing team

• Analyse the performance of email campaigns

• Update and maintain client and employee records in the CRM tool

• Write briefs for mailings

• Coordinate client and employee birthdays

Client Experience:

• Support the implementation of the Maison’s omnichannel services

• Monitor optimisations of digital tools

Others:

• Opportunity to participate in additional projects alongside daily tasks, depending on needs and key activity periods.

YOUR PROFILE:

Currently enrolled in higher education such as HES / HEC (MASTER), you are looking for a responsible internship that will allow you to develop your marketing and digital skills, your product knowledge, and enrich your business vision. You show curiosity for the Perfumes & Beauty and luxury universe, and you know the main Beauty players in Switzerland.

You demonstrate rigour and organisation, are multitasking, and have an eye for detail.

You have excellent interpersonal skills and know how to coordinate different stakeholders in a multicultural environment.

Finally, you are autonomous and proactive, naturally adaptable, and enjoy working in a stimulating and evolving environment.

You have excellent knowledge of German and English (spoken and written) and master computer tools.

Position conditions:

An internship agreement is mandatory for this position and must meet the following conditions:

• The internship must be part of your study curriculum.

• The internship must be necessary for obtaining your degree.

• The internship must be validated by the awarding of study credits.

Position information:

• Contract: full-time internship (100%) and on-site

• Start: 4 January 2027

• Duration: 6 months

• Working days: 5 days per week, Monday to Friday

• Location: Geneva

• Fluent French

• Fluent or advanced German and English.